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Operations Leading Hand

3 months ago

Brisbane, Queensland, Australia dnata catering Full time
Australian aviation is in the midst of the largest ramp up in history.

Do you want to help us reconnect Australia with the world? Join our
Brisbane airport team as an
Operations Leading Hand (Driver) in a
permanent full-time position.


So, what does a day in the life of an Operations Leading Hand look like?


This role will ensure the delivery of service to all airline customers in line with operational schedules and safety requirements, while also leading a small team of Customer Delivery Drivers.


As a member of our airside team, you are the face of dnata catering out on the tarmac and are responsible for the very important task of correctly loading catering onto the aircraft.

To do this, you need to load fully stocked aircraft trolleys onto our hi-lift trucks and drive a short distance to the aircraft.


In a nutshell, your main responsibilities are:

  • Assist in leading and coordinating the team members in the Customer Delivery Department.
  • Ensuring that productivity and performance criteria are met in the designated area of responsibility, including completion of regular performance assessment reports;
  • Organising and coordinating work within their area of responsibility;
  • Assist the supervision of catering trucks within a designated work area to ensure they reach and loadup the aircraft safely and on schedule.
  • Lead by example and perform all the duties of a Driver.
  • Assist in training and inducting workers within a designated work area.
  • Organise and coordinate work within the designated work area.
  • Performs administrative documentation and reporting duties as required.
  • Follow up on any discrepancies and ensure flight loading is correct.

What do you need to be successful in securing this role?

  • MR or HR drivers license required.
  • Ability to perform frequent manual handling tasks.
  • Flexibility working around flight schedules is essential.
  • Good verbal and written communication skills.
  • Neat and tidy presentation.
  • As you will be working in the Aviation Services industry, you will be required to obtain a clear National Police Check.
  • Demonstrating leadership, decision making and organisational skills necessary to efficiently meet performance requirements in a changing work environment.
  • Handson and display leadership by example.

What's in it for you?

  • Be part of a close knit & dedicated team that is committed to safety.
  • Competitive pay rates and penalties.
  • Free onsite parking, meals, and uniforms.
  • Career development and progression, coupled with national relocation opportunities
  • 5 weeks annual leave.
  • Discounts at hundreds of retailers, discounted health insurance and wellbeing resources including online exercise classes.

We provide you with training, certification, and support to set you up for success in your new role.

Your prospective employer:


Part of the Emirates Group, we are Australia's largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management.

Chosen by many of the world's top airlines, we operate 15 catering facilities across 9 cities, employ over 4,000 people, produce over 64 million meals, and service over 246 thousand flights each year.


Does this role sound perfect for you? If so, we want to hear from you


Click the link below and upload your resume to start on the journey of joining the dnata catering family as an Operations Leading Hand.