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Deputy Boutique Manager

3 months ago

Melbourne, Victoria, Australia Cartier Full time

Reference Code: 94048
Deputy Boutique Manager - Cartier, Chadstone:

  • Melbourne, VIC, AU
  • Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.

HOW WILL YOU MAKE AN IMPACT?

With your proven experience; you will be instrumental in assisting the Boutique Manager to optimize boutique performance and profitability by managing the boutique team, and ensuring excellence in boutique operations and client service.


You will be responsible for:

  • Assisting the Boutique Manager to make a diagnosis based on a solid performance analysis, review of competencies and environment to define action plans to achieve Maison, boutique and category sales targets
  • Partnering with the Boutique Manager to design the optimum organization, recruit the right profiles and ensure talent pipeline for the boutique.
  • The back office and administration of the boutique
  • Ensuring a unique and highly professional client service within the boutique
  • Assisting the Boutique Manager to implement and monitor the ROI on CRM programs and actions

HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We believe in shared success and understanding that with your actions you elevate your team and Maison.

To contribute to team success, you will have:

  • 13 years' experience in a similar leadership role
  • A strong work ethic and a passion to deliver exceptional client experience
  • Ability to lead, manage, motivate, and develop individuals and or team members
  • Great attention to detail and problemsolving skills
  • Excellent time management skills and ability to quickly adapt to a fast pace environment
  • Exceptional grooming and personal presentation

HOW DO WE KEEP YOU SMILING?

  • A great opportunity to be a part of a dynamic and diverse team.
  • This role will help build your knowledge and experience in all aspects of the leadership
  • Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US:

  • After being shortlisted, you will receive a phone call from our Talent Acquisition Specialist to discuss the role and for us to get to know you.
  • If you are successful through the phone interview, you will be invited to attend a face to face interview with our Boutique Manager to assess your fit for the role.
  • You will then have the opportunity to meet our Retail Area Manager and Retail HRBP who will share insights on our team dynamics and our company culture.
  • Finally, you will meet our Commercial Director and Managing Director who can share our overall vision and plans for the future.