Emergency Services Workforce Co-ordinato

1 week ago

Heidelberg, Victoria, Australia Austin Health Full time

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide.

We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.


About the Emergency Department
Emergency Services at the Austin consists of the Austin Emergency Department and Short Stay Unit.

The Emergency Department services approximately 85,000 patients per year, about 20% of whom are paediatric patients. The inpatient admission rate is of the order of 33%.

The Emergency Department aims to assess, manage, and admit patients from a broad range of specialities, within the targets set by the Department of Health.

This service will be delivered in a timely, compassionate, and appropriate manner, enhanced through teaching, research and the development of new technologies and processes.


The Short Stay Unit is a 28-bed unit which is co-located with, and staffed by, the Emergency Department nursing workforce.

Patients admitted to Short Stay usually have a rapidly reversible condition which either requires a short period of treatment or observation, where the likelihood of safe discharge can occur in a 24 period.


The Emergency Service is at the forefront of new and innovative models of Emergency care and is a contemporary leader in Emergency Medicine and Nursing education, research, and quality.

There is a strong focus on nursing education and upskilling opportunities with both a post graduate course in critical care nursing and an Emergency Foundations program is offered each year.

There is also a wide range of nursing and education support by the in-house education team which promotes clinical support and education on a shift-to-shift basis.


The Austin Emergency Services provides exceptional care observing best practice and is a leading Australian hospital in regard to nursing educational opportunities and career development and a collaborative team approach to providing the best care to its clients.


About the role


The Emergency Services Workforce Coordinator role is a senior nursing role that requires a comprehension of clinical complexities, rostering principles along with an understanding the Nursing and other relevant enterprise agreement and advanced people management skills.

The Workforce Coordinator works closely with the Clinical Nurse Manager (CNM) - Workforce and Operations, Clinical Nurse Educators, Nursing Workforce, and People and Culture.

The purpose of the position is to ensure that:

  • Recruitment and retention strategies are implemented as agreed.
  • Staff are provided with a working environment that minimizes fatigue and allows for an optimal work/life balance. This includes, but is not limited to, leave management.
  • The roster meets the obligations as per the relevant Enterprise Agreement, Austin Health Polices and ED specific requirements.
  • Workforce risk is identified early and mitigated, incidents are investigated, and recommendations implemented.
To be successful in this role you'll bring with you:

Essential Knowledge and skills:

  • Experienced ED ANUM with relevant clinical knowledge
  • Previous experience with building rosters
  • Strong understanding of the complexities regarding skillmix and staffing to clinical need
  • Intermediate Microsoft skills (Excel, Word, and PowerPoint)
  • Confident leader who can engage with the Emergency Services team and change and challenge current thinking when necessary.
  • Demonstrated ability to develop relationships with key external stakeholders.
  • Demonstrated understanding of the current Nursing and Midwives Enterprise Agreement
  • Demonstrated commitment to selfdevelopment.

Desirable but not essential:

  • Previous experience with HR systems such as Kronos
  • Previous experience with eMercury
  • Good understanding of data analysis and how to use this to drive meaningful change.
  • Previous experience with rostering systems such as Findmyshift.

Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.

Our people also receive a variety of rewarding benefits, including:

  • Greater takehome pay through generous salary packaging for living expenses, meals and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Mentoring, learning and career development opportunities
  • Onsite childcare, easy access via public transport, discounted car parking
  • Five weeks annual leave (pro rata for part time), plus purchased leave options

Inclusion at Austin Health

Work with us

Selection Criteria Essential:
Essential Knowledge and skills:
  • Experienced ED ANUM with relevant clinical knowledge
  • Previous experience with building rosters
- Strong understanding of t

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