Library Team Member

1 week ago

Merrylands, New South Wales, Australia Cumberland Council Full time

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney.

Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.


Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community's vision for Cumberland as a place where anyone can feel
welcome,
belong and
succeed.


ABOUT THE OPPORTUNITY:


The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.


The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.


The Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers.

This role also has the opportunity to participate in the delivery of programs and activities including children's story time, adult classes and events.

You will assist customers to access library resources, basic troubleshooting for technology systems and resolving queries.

The successful applicant will require:

  • Experience in a library or similar customer service environment
  • Well developed literacy, numeracy and oral communication Skills
  • Demonstrated ability to work well in a team
  • Experience in using computers and the internet in a professional environment
  • Working With Children Check number.
Download the position description here for more information.

About this role:

  • 1x permanent fulltime position
  • Working 70hours per fortnight, on a roster from Monday to Sunday.
  • Access to Council's 9 day fortnight Rostered Day Off (RDO) arrangement
  • Located predominantly at Council's Wentworthville Library, and may be required to work across any of Council's Library work locations

Salary information:
The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

  • Grade 6 of the Cumberland Salary Structure with a salary range of $1,178.51 to $1,355.28 per week per annum, plus 11.5% superannuation (from the first full pay period in July).
  • The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

WHAT WE CAN OFFER:

  • We promote worklife balance and offer flexible working arrangements including working from home opportunities or an additional three (3) days' leave for frontfacing roles that are unable to access working from home arrangements
  • Training and professional development opportunities available to develop skills and grow your career
  • Leave entitlements including annual leave,
    15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
  • Three (3) additional grant days of paid leave over Christmas (where applicable)
  • Corporate Health Insurance discounts
  • Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID19 vaccinations and to donate blood
  • Subsidies to assist with the cost of wellness and fitness activities
  • Free access to Council owned swimming pools
  • Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US:

What you'll need to have for this role:

  • The right to live and work in Australia
  • Be able to provide information for preemployment checks required for the position
  • Participate in health monitoring as outlined in the risk assessment for this position and Council's Health Monitoring Procedure, as required
  • Provide evidence of your vaccination status as part of the employment screening process, in accordance with Council's COVID19 Vaccination Procedure.

Enquiries:
Telephone
Salina Khao, Senior Coordinator Library Services on
for further information.

Closing date: 11:59pm, Friday 28 June 2024
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