Medical Receptionist

1 week ago

Balcatta, Western Australia Jones Street Medical Centre Full time

Exciting Opportunity at Jones Street Surgery
We are looking for someone with outstanding customer service skills, preferably with experience in a medical practice setting. Knowledge of Pracsoft is an advantage, but not necessary, as comprehensive training will be provided. The role requires excellent multitasking abilities and a calm demeanor.

Responsibilities

  • Managing general medical reception and administrative tasks, including handling incoming calls, patient checkins, and appointment confirmations.
  • Providing empathetic and professional responses to patient inquiries.
  • Coordinating communications with other healthcare providers.
  • Overseeing billing and receipting for consultations.
  • Building professional relationships with team members, patients, and medical staff.
  • Adhering to organizational policies and procedures.
  • Participating in a shared roster that may include occasional 10hour shifts.

Desired Attributes

  • Superior communication skills.
  • A commitment to meeting patient needs with a professional and compassionate approach.
  • A dedication to quality, showcasing meticulous attention to detail and a proactive attitude.
  • Dependability and a strong sense of responsibility, capable of working efficiently without direct supervision.
  • The ability to work both collaboratively and independently.
  • Fluency in Cantonese, Mandarin, and/or Korean is a significant advantage.
  • Must be eligible to work in Australia on a permanent basis.
Prior experience in healthcare is not required as we are committed to providing complete training.

How to Apply
If you are interested in a role that offers the opportunity to advance from part-time to full-time employment and thrive in a setting that values independence and initiative, please forward your resume to;


We are eager to welcome a new team member who shares our dedication to delivering exceptional patient care and contributing to the efficiency and effectiveness of our practice.


Job Types:
Full-time, Part-time, Temp to perm

Salary:
From $24.40 per hour

Expected hours:
per week

Experience:

  • Medical admin: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

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