Technical Writer

1 week ago

Lane Cove West, New South Wales, Australia Casa Systems Inc Full time

WHO ARE WE?
Casa Systems, Inc

(Nasdaq:

CASA) is a leading edge 5G telecommunications and global network provider, with our head office in Boston, USA. We pride ourselves in providing customer-focused solutions in core, edge convergence and world-leading access device technology.

  • Our mission is to deliver ultrafast and secure broadband solutions that offer reliability and security. We harness our passion for innovation to drive technological solutions that allow service providers to do amazing things that improve the way we live._


We are seeking to hire a driven
Technical Writer to be involved in delivering solutions that keep families, communities and the world connected.


Based in
Sydney or Melbourne, the purpose of the role is to develop technical documents exclusively for our products and services, with responsibilities (but are not limited to) as outlined below.


WHAT WILL BE YOUR FOCUS?

  • Working with internal and external stakeholders in gathering information to create and edit user manuals, installation guides, quick start guides and data sheets.
  • Creating and maintaining online help systems and knowledge bases and ensuring documentations is accurate, clear, and current.
  • Creating diagrams, screenshots, and other graphics to supplement the technical documentation.
  • Creating training materials for end users and internal teams, including videos.

WHAT ARE WE LOOKING FOR?

  • Tertiary qualification in Technical Writing, or a related field.
  • Relevant experience in technical writing, with a proven track record of creating highquality technical documentation.
  • Strong copy writing, editing, and proofreading skills, with excellent attention to detail.
  • Experience with technical documentation tools including Microsoft Office and Adobe InDesign.
  • Familiarity with HTML, XML and CSS and the ability to create online help systems.
  • Strong ability to understand and explain technical concepts in a clear and concise manner, or the desire and capacity to learn and upskill as needed.
  • Knowledge of industryspecific terminology and concepts, such as programming languages, the software development life cycle and IT infrastructure.

WHY WORK AT CASA?
***Casa Systems, Inc. offers a great work environment, professional development, and challenging careers. We understand that "flexibility" is a highly personal concept and offer a tailored approach based on your role, preference, and circumstances.

  • Inclusive and collaborative working environment.
  • High level of work flexibility.
  • Convenient, free undercover parking.
  • Access to Casa University online technical and nontechnical training.
  • Social activities, e.g., teambuilding events, soccer, tennis, table tennis.
  • Wellbeing and diversity focused initiatives.
  • Various perks including company sponsored insurance, opportunities for variable incentives, and much more.


We believe in the value of a vibrant, diverse and inclusive workforce where our team members feel valued, respected and empowered to help innovate and create strong connections with our customers.


_ This is an exciting opportunity for both a seasoned professional with a wealth of knowledge and experience under their belt, or a recent graduate with a solid foundation and a powerful desire to grow into the role._
LI-SG1

Required Skills:

Required Experience

  • Technical Writer

    3 weeks ago

    Heidelberg West, Australia ProReman Pty Ltd Full time

    Technical Writer - Location: Melbourne, Heidelberg West - Exceptional Opportunity: Join a dynamic team as an experienced Technical Writer. About the Business and Role: ProReman is an established and growing business, forming part of Epiroc's Parts & Services division. Epiroc is a leading productivity partner for the mining, infrastructure, and natural...

  • Process Improvement Technical Writer

    3 days ago

    Sunshine West, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  About the...

  • Delivery Assurance Specialist

    1 month ago

    West Perth, Australia Royal Automobile Club of WA Full time

    As a Delivery Assurance Specialist you will be ensuring compliance with RAC and regulatory standards, and that any contractual requirements for support, assurance activities and documentation are met What will you be doing? - Coordinating governance and management activities across ETS and interactions with key Insurance suppliers and ETS stakeholders,...

  • Delivery Assurance Specialist

    1 month ago

    West Perth, Australia RAC WA Full time

    As a Delivery Assurance Specialist you will be ensuring compliance with RAC and regulatory standards, and that any contractual requirements for support, assurance activities and documentation are metWhat will you be doing?Coordinating governance and management activities across ETS and interactions with key Insurance suppliers and ETS stakeholders, including...

  • Delivery Assurance Specialist

    1 month ago

    West Perth, Australia RAC of WA Full time

    As a Delivery Assurance Specialist you will be ensuring compliance with RAC and regulatory standards, and that any contractual requirements for support, assurance activities and documentation are metWhat will you be doing?Coordinating governance and management activities across ETS and interactions with key Insurance suppliers and ETS stakeholders, including...

  • Strategic Business

    2 weeks ago

    Para Hills West, Australia Project Green Group Full time

    **Job Overview**: We are looking for an ambitious and energetic person with a good strategic thinking, to help us expand our clientele within the Arboriculture industry. You will be at the front line of the company's growth, building key customer relationships, identifying business opportunities, negotiating and closing business deals while maintaining an...

  • Registered Home Manager

    1 week ago

    Newcastle West, Limerick, Australia Kinetica UK Ltd Full time

    Search our vacancies within the Life Science, MedTech and Healthcare sectors below.Kinetica are delighted to be working with a Luxury, brand new Care Provider in their search for a Registered Home Manager for their Large Nursing, Residential and Dementia Care Home in Wallsend, Newcastle.Role Overview:Role: Registered Home ManagerSalary: £65k, flexible...