Medical Receptionist Ballarat Full Time

1 week ago


Ballarat, Victoria, Australia For Health Group Full time
The Company

ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the ForHealth Group.

The Role

We are looking for a full time Medical Receptionist to join our Ballarat practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.

This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

Key Responsibilities

  • Greeting patients and welcoming them into our Centre.
  • Collecting & entering patient details into the database.
  • Scheduling appointments (when required).
  • Answering telephone calls & enquiries.
  • Administration support and other ad hoc duties.
  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional & personable telephone manner.
  • Detailorientated.
  • Ability to multitask and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professional presentation.


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