Global Internal Brand Communications Manager

1 week ago

Brisbane, Queensland, Australia Flight Centre Alumni Full time

In this role you will play an instrumental part in devising a "next generation" approach to how we communicate our corporate brand news internally. The successful candidate will be improving our existing methods while also identifying and developing fresh and new ways of delivering to our people. In this Global role you will lead the development, delivery, and execution of our internal communications strategy for our flagship corporate businesses.

Day to day you'll be...

  • Develop and execute an internal communications and engagement strategy
  • Work closely with multiple key stakeholders in other functions to support initiatives and align activities across local regional and global markets
  • Develop and activate internal comms strategy to share the vision, key initiatives and business updates with employees
  • Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet (Workplace), monthly newsletters, emails and video
  • Lead the development and posting of content, telling our news and stories through an innovative, multi-channel approach – improving existing, while identifying and developing new internal channels and methods
  • Encourage two-way communications by establishing channels, forums and responsive feedback to drive engagement
  • Devise compelling and creative internal campaigns and assets to support key strategies to build employee engagement, commitment and enthusiasm
  • Provide creative input and support to senior executives and brand teams on communications aspects around key internal announcements and events (virtual & in-person)
  • Storyboard or translate ideas to the creative including briefing designers and other external suppliers
  • Draft messages or scripts from senior executives to support presentations and updates to employees in written or spoken form
  • Ensure internal communications messages reflect overarching communications strategies set down by VP Global PR & Communications, are consistent across all mediums and applicable to different departments
  • Where relevant, ensure internal communications is always consistent with and aligned with corresponding external communications activities
  • Under the direction of VP Global PR & Communications, handle the internal communication response to crisis situations which affect organisational perception and reputation
  • Build upon existing internal communications & engagement metrics to measure impact and success of strategies and activities

We'd love to hear from you if you have...

  • Minimum 8+ years' communications experience with a proven record of achieving extensive dealings with senior business stakeholders
  • Degree in Communications, Journalism, PR, Media Studies or business-related disciplines
  • Other qualifications in Business, Marketing or Change Management would be an added advantage

What you'll enjoy...

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Lt

Development: Individualised Learning & Development pathway options

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Flexibility: Monday to Friday week, business hours with flexible/hybrid options

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon in 2024)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

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