Atlassian Consultant

2 weeks ago

Melbourne, Victoria, Australia Victoria's Big Build Full time

About North East Link –

The Spark Consortium has been selected to deliver the Central Package of the North East Link Project - Victoria's biggest road project.

The Spark Consortium's Design and Construction Contractor - which comprises Webuild, CPB Contractors, GS Engineering and Construction and China Construction Oceania - will deliver the twin three-lane tunnels and key interchanges for the project.

The Central Package will be delivered as a Public Private Partnership and provides three-lane twin tunnels that will close the missing link in Melbourne's freeway network from the M80 Ring Road to an upgraded Eastern Freeway, reducing journey times and diverting heavy vehicles away from local roads. Up to 135,000 vehicles will use North East Link every day, reducing congestion in the north-east while maintaining local roads.

Job Overview:

As a Jira (Atlassian) System Administrator, you will assume a pivotal role in streamlining SPARK's business operations through administration, and support of our Atlassian userbase, with a specific emphasis on advanced system configuration. This critical position demands a fusion of technical expertise and exemplary communication and problem-solving skills as SPARK leverage Jira to control complex business workflows. Moreover, your responsibilities will extend to the enhancement and adaptation of Jira workflows to align with the evolving needs of the business.

Key attributes:

  • An end-user-focused mindset, prioritising user needs and satisfaction.
  • Meticulous attention to detail coupled with a steadfast commitment to quality.
  • Proactive approach and the ability to thrive while working independently.
  • A collaborative team player with strong cooperation skills.
  • Adaptability to thrive in a dynamic and fast-paced environment.
  • Technical acumen and a relentless pursuit of skill mastery and continuous learning.
  • Specifically, your role will necessitate an in-depth understanding of advanced system configuration within the Atlassian/Jira environment.

Key Responsibilities:

  • Implement and manage sophisticated Jira configurations to optimise functionality for diverse business processes.
  • Ensure seamless data flow by integrating Jira with other critical systems and configuring third-party tool integrations.
  • Tailor Jira Service Desk configurations to meet specific service management needs, implementing automation rules and SLAs.
  • Administer user access and permissions at scale, providing training and support on Jira's advanced features.
  • Monitor and optimize Jira performance for large user bases, addressing bottlenecks and enhancing system scalability.
  • Enforce security policies and compliance standards within the Atlassian platform, conducting regular audits of user access and permissions.
  • Develop custom scripts for automation, utilising various tools to streamline processes.

If this opportunity is of interest to you, please click on the 'Apply now' button to register your interest and please also subscribe to 'Job Alerts' to be notified of upcoming opportunities with SPARK.

Whilst we are keen to hear from candidates with proven infrastructure project experience or experience working for a Tier 1 or Tier 2 Contractor to be a part of an iconic construction project in Melbourne, Victoria, we also will consider applicants that are seeking to enter or re-enter the industry.

SPARK is committed to equal employment opportunity (EEO) and actively seeks to remove barriers people may face in gaining a successful position on the North East Link Central Package. We value diversity, inclusion and equity through providing a working environment where all employees feel included, valued, and free to bring their different skills, experiences and perspectives.


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