El1 Assistant Director Strategy, Communications and

2 weeks ago

Canberra, ACT, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies.

For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.


Our Federal Government client is seeking to engage an EL1 Assistant Director Strategy, Communications and Innovation (LGBTIQA+) on a contract for 12 months.


Position Overview

Duties & Responsibilities:

Responsibilities may include but are not limited to:

  • Leading the design, implementation and evaluation of policies and strategies that will improve the service experience of LGBTIQA+ participants, their families and support networks
  • Determining strategic direction for the work area and align longerterm planning with agency goals, values, and objectives to promote the Agency's commitments of the LGBTIQA+ Strategy
  • Developing complex policies, plans and strategies that require a detailed analysis of diverse research, data and views
  • Providing strategic leadership through secretariat support for the Internal Advisory Group
  • Coordinating implementation of Scheme reforms and changes and business improvement strategies for LGBTIQA+ people with disability
  • Preparing reports, briefing papers, speeches, Ministerial correspondence and discussion papers for review by Senior Executives
  • Managing the development, review and continuous improvement of communications products and resources that promote culturally safe, inclusive and respectful practice of frontline staff and Partners in the Community
  • Providing specialist knowledge and expertise on new and innovative approaches to engaging with LGBTIQA+ people with disability and other stakeholders
  • Collaborating with key internal and external stakeholders to improve the way we engage with LGBTIQA+ people with disability and other stakeholders
  • Providing advice and support on policy management, strategic planning, reporting and forecasting to identify priority areas for team direction, engagement and issues management.
  • Representing the Agency in stakeholder interactions and public facing events, delivering messaging and ensuring opportunities for representation for LGBTIQA+ people with disability, their families and carers, community, mainstream and diverse cohorts of stakeholders.

Capabilities of the role:

_Continuous Improvement_
Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

_Building Customer Relationships_

Ensuring that the customer's internal or external needs are met; building productive relationships with high-priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence.


_Building Talent_

Planning and supporting the development of individuals' knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively.


_Planning and Organising_

Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.


_Coaching_

Engaging an individual in developing and committing to an action plan that targets specific behaviours, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.


_Decision Making_

Identifying and understanding problems and opportunities by gathering, analysing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimises probable consequences.


_Influencing_

Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.


_Work Standards_

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.


_Initiating Action_
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

Mandatory Requirements:

  • Applicants must be Australian Citizens.

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