Service Controller

1 week ago


Geelong, Victoria, Australia gforce employment + recruitment Full time
Service Work Controller

About the business and the role


Our client is a services-based organisation with knowledge and technical experience covering all aspects of managed print services and business technology.

They take time to understand customers' unique requirements and then design and build a solution that meets their needs.


Due to growth they now require a Service Work Controller with a background in job allocation/ scheduling/ administration to work with the team in providing an outstanding customer experience.

Duties and responsibilities

Maintains a running job list each day and updates as calls are logged and cleared.

Prepare a job list daily for the following day based on current calls.

Assist the team with answering incoming service / sales calls

Schedule machine installations, relocations, run ups and refurbishments and ensures that appropriate paperwork is provided and returned.

Installations are also logged and scheduled as required.

Complete required reconciliations, reporting, claims, invoicing, meter collection and end of month checks as per procedures.

Prepare quotations for out of contract works.

Maintain control over the spare parts/van stocks, assists with ordering and participates or coordinate stock takes.

Skills and Experience

Experience in project management or service coordination highly desirable.

Customer contact experience in a service-based industry.

Strong levels of personal presentation, communication, and attention to detail.

Well-developed computer knowledge, MS software, planning, procurement, and strong organization skills.

What is in it for you.

Monday to Friday 8.30am to 5.00pm.

Competitive salary.

Established business in Geelong South.

At gforce we help people achieve the benefits of employment.

gforce is a for purpose, full-service employment, and recruitment organisation, with complementary service teams and relationships with a wide range of employers and stakeholders.

This enables us to deliver employment outcomes that best meet an individual's needs in the Barwon region.


We are committed to making reasonable adjustments for any person who requests it, to provide a positive, barrier-free recruitment process and supportive workplace.


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