Scheduler - Rockingham

2 weeks ago

City of Rockingham, Australia St Jude's Disability Services Full time
Join a leading organisation within the growing Disability sector

  • Play a crucial role in connecting our staff to our client services
  • Make a real difference in the community through your work

About Us

St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Western Australia since 1982.

In recent times, our organisation has been experiencing significant growth as a direct result of the quality of the services we provide.

Our significant experience in service delivery is reflected through 40 years of providing quality services and maintaining the highest of standards for our clients.


About the Role

The primary role of the Scheduler is to be responsible for the coordination of staff resources, so that we are most effectively utilising our staff to deliver services to our clients.

The role is accountable for building regular, ongoing staff rosters and also for putting out the day-to-day spot fires caused by unplanned absences or cancellations.

The role works closely with both our staff and our clients, maintaining a customer service approach and seeking to keep all involved as well-informed as possible.


Key focuses for the role include:

  • Ensuring rosters are regularly reviewed to meet key service indicators
  • Minimising travel time to increase the optimisation of direct client time
  • Attending to daytoday rescheduling and covering of unplanned absences
  • Ensuring the appropriate compatibility of staff with clients

This role is being hired on a permanent full time basis. The role is located at our office in Rockingham.

Skills & Experience

Key desirables include the below:

  • Previous experience working within scheduling or rostering for a complex service delivery business, ideally within healthcare, is highly desirable but not essential.
  • An understanding of rostering principles is desirable, but not essential.
  • A high level of competency using computer systems and software.
  • Ability to manage competing deadlines and priorities.

Culture & Benefits

This role represents the opportunity to join a leading organisation within the strong Disability sector during a period of growth.

You will be well supported by your management, work within a closely connected team at the Belmont office and there is significant potential for career growth within this role, organisation and sector.

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