Customer Experience Agent

1 week ago


Fremantle, Western Australia The NRMA Full time
Job Description

SIXT Australia is on the lookout for a Permanent Full Time Customer Experience Agent to join the team at Fremantle. We are offering 38 hours a week, with work on Monday, Tuesday, Friday and weekends.

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales and complete vehicle rentals for SIXT Australia following a set of guidelines and procedures. Your key responsibilities will include:

Opening and closing rental agreements Selling additional over the counter rental products Managing reservations

Qualifications

Exceptional customer service skills and/or experience Enthusiastic and driven individual who strives to exceed targets Excellent verbal and written communication skills Flexibility to work on a rotating shift roster including weekends and public holidays Current unrestricted Provisional or Full Driver's Licence Full working rights in Australia

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.

Additional Information

At SIXT Australia, we offer more than just discounts – though you get those too To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:

$ per hour + shift loadings + generous monthly incentives $$ Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more Discounts on all NRMA insurance products including car, home & travel Uniform and staff car parking provided "ME" day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year Employee Referral Program where you may be eligible for a $2,000 referral bonus payment

At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.

If you're ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today



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