Restaurant Host/hostess

Neptunes Mediterranean Bar and Grill, Brighton Le Sands are on the search for a dynamic, confident, and fast pace Host/Hostess, representing the face of the company.

Our Café/Restaurant are looking for a HOST/HOSTESS with a strong customer service focus in all tasks, keeping in mind that they may be the only waitstaff the customer has interaction with initially, ensuring customer satisfaction.

A happy, smiling, energetic staff member with focus on customer retention are required.

BENEFITS:
- free staff meals
- development and growth
- promotional opportunity
- part of a great dynamic team
- training opportunities

Key Responsibilities & Accountabilities:

• Ensure adherence to company policy and procedures in regards to the reliability, punctuality, efficiency and smooth functioning of the restaurant.
• Create smooth, efficient, happy and informative experience for customers
• Prepare tables for customers, greet all customers coming to restaurants and present menu to customers and administer orders for all.
• Understand and expand knowledge on available items on menu and side dishes and ensure optimal level of services to customers.
• Assist customers to select appropriate side dishes and drinks and communicate any special requirement of staff to kitchen.
• Ensure appropriate record of customer orders to ensure no billing discrepancies.
• Develop and maintain friendly relationship with regular patrons of restaurant.
• Manage and ensure appropriate resolution of all customer queries.
• Coordinate with kitchen staff and customers and ensure timely delivery of all services.
• Greeting customers
• Seating customers
• Taking care of reservations
• Tracationing cutomers at the door
• Incredible personal presence
• Confidence
• Enerygy
• Strong work ethic

Capabilities
:
Great customer service and communication skills Strong work ethic
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Positive attitude, enthusiastic personality and winning smile:

• Immaculate personal grooming and presentation
• Demonstration of organisation behaviour and values
• Adhering to Trust and Teamwork

Knowledge, Qualifications, Languages, Skills & Attributes: Relevant Qualification or extensive experience Hands-on experience in a similar restaurant or hospitality environment

• RSA certified
• Excellent knowledge of food and beverages
• Is approachable and tolerant
• Professional presentation and communication skills with the ability to build relationships at all level of the organisation

Job Types:
Part-time, Contract

Contract length: 1 month

Part-time hours: 25 per week

Salary:
$ $32.00 per hour

Benefits:

• Employee discount
• Professional development assistance

Schedule:

• Day shift
• Evening shift
• Flexible hours
• Rotating roster
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Brighton-LeSands,

NSW:
Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

• Australia (preferred)

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