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Admission Coordinator
3 months ago
Admission Coordinator
- Want to work in a role where you make a positive impact in the lives of others?
- Supportive team environment and culture
- Base Salary + Super + Incentive
About the role
The Admission Coordinator in conjunction with the home's General Manager, is responsible for driving occupancy through the execution of local area marketing and admission activities and acting as a trusted single point of contact for future residents, family members and other lead source generators.
The Admission Coordinator actively supports the Home in ensuring the delivery of all sales and admissions commitments as well as the management of the enquiry, tour, sales and resident Welcome processes.
As an Admission Coordinator you will be responsible for:
- Supporting the effective execution of the local area marketing and admission program
- Driving exceptional service through the delivery of the Welcome process
- Planning and coordinate activities developed within the marketing and admissions program
- Managing customer enquires and conduct tours of the Home
- Displaying a high level of customer service in all that you do
What we look for:
- Demonstrated understanding of sales processes (desirable)
- Exceptional delivery of customer service
- Experience within an aged care environment (favourable but not essential)
- Demonstrated proficiency in verbal and written communication skills.
- Demonstrated proficiency in supporting budgeting and sales target processes.
- Proven experience in roles that require maintaining confidentiality
- Proven ability to effectively communicate with employees across all levels within the organisation and other relevant stakeholders.
- Excellent stakeholder management and team building skills
Our Benefits & Culture
Regis is proud to be an Equal Employment Opportunity employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome all staff from all backgrounds and culture.
Some of the benefits to work with us include but are not limited to:
- We take interest in your career where you will be mentored and supported to learn and grow
- Flexible work hours to suit your personal life
- Appreciation programs and events such as employee of the moment, wall of thanks, national awards of excellence and team events
- Discounts benefits through Maxxia Rewards at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more.
- Discounted private health insurance, gym memberships, technology items from JB Hi-Fi and more.
- A number of employee wellness platforms including EAP and free annual Influenza vaccination.
- Vehicle financing through salary packaging, novated leasing and super contributions.
- Performance bonuses and short term incentive program
From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.
