Expression of Interest

2 weeks ago

Sydney, New South Wales, Australia Cisco Full time

Expression of Interest - Technical Consulting EngineerCisco Systems Australia Pty Ltd

Application Date Open from 23 May 2024 to 22 June 2024
Role Type - Full time
Location - Sydney, Australia

About ThousandEyes (part of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business.

About the Role
This is a regional role where you would be working standard working daytime hours, but the job would be performed over the weekend. You would be working 5 days a week of which Friday, Saturday and Sunday would be a part of it. The other two days would either be Wednesday and Thursday or Monday and Tuesday. We will build teams in Austin Texas, Mexico City Mexico, Krakow Poland and Sydney Australia to ensure we have 24x7 coverage. This is a great opportunity for engineers who want to be part of the number #1 Great Place to Work and an awesome Saas technology like ThousandEyes.
If you enjoy a variety in job responsibilities, this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's environment, saving a company hours of bridge time during a significant outage impacting their infrastructure by finding the smoking-gun in a network outage, or simply helping someone understand the way that our applications work. The job is highly variable and requires both the ability to make data-driven decisions, and draw conclusions based on incomplete information. We're looking for out-of-the-box thinkers who can complement and extend the already formidable talents of our Customer Enablement organization.

Requirements

  • A standout "customer first" attitude
  • Bachelor's degree in Computer Science or a related field, or equivalent working experience
  • At least 1 year working in a customer-facing role
  • Firm grasp of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/DEVNET/JNCP, etc. )
  • Experience with Cloud/SaaS software products is highly desirable.
  • Familiar with core networking principles - TCP/IP, DNS, web technologies, proxies and voice over IP
  • Working knowledge of virtualization technology - containers, virtualBox, VMware, HyperV, Xen
  • Working knowledge in security - authentication, permissions, SSO
  • Knowledge of one computer languages and programming (Java, Python, XML, RESTAPI) frameworks desirable
  • Experience with the administration of Linux based Operations Systems a plus Experience in technical writing is a plus
  • Ability to prioritize & complete tasks in a timely fashion.
  • Ability to communicate clearly and concisely to technical and non-technical users Proven troubleshooting and problem-solving skills

Responsibilities

  • Timely interaction with customers and internal teams requesting support via online-chat, email and phone.
  • Take ownership of technical issues, working with cross-functional teams to document problem definition, troubleshooting procedures, and resolution steps
  • Take ownership of customer support forum and keep information current on best practices with ThousandEyes
  • Active participation in 24x7 Support Coverage model
  • Identify process & workflows ripe for improvement or automation

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco

  • Expressions of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Direct Group Full time

    Expressions of Interest - AustraliaWe are not currently hiring, but at Investible, we believe in proactively identifying and connecting with top talent that aligns with our mission and values. As part of our ongoing commitment to excellence, we invite expressions of interest from individuals who are passionate about early-stage venture capital, startups, and...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia BGIS Full time

    BGIS is a global leader in integrated facility management services.Our Australian operation is experiencing significant growth across its NSW Property Management and Building Maintenance Divisions.To support this growth, expressions of interest are now sought to identify top talent in the greater Sydney Area:Management Roles: Account Directors / Contract...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia BGIS Full time

    BGIS is a global leader in integrated facility management services. Our Australian operation is experiencing significant growth across its NSW Property Management and Building Maintenance Divisions. To support this growth, expressions of interest are now sought to identify top talent in Coffs Harbour and the Surrounding Areas. We seek candidates who...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia ResMed Inc Full time

    Expression of Interest Graduate Program page is loaded Expression of Interest Graduate Program Apply locations Sydney, NSW, Australia time type Full time posted on Posted 30+ Days Ago job requisition id JR_032500 Join ResMed's 2025 Graduate Program and be part of a global team shaping the future of medical technology.With opportunities for rotations and...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia BGIS Full time

    BGIS is a global leader in integrated facility management services. Our Australian operation is experiencing significant growth across its NSW Property Management and Building Maintenance Divisions. To support this growth, expressions of interest are now sought to identify top talent in the greater Sydney Area: We seek candidates who have demonstrable...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia AIA Group Ltd Full time

    Expression of Interest - Corporate roles at AIAAt AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play....

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Expression of Interest - Temporary job opportunities available Sydney CBD and Western Sydney locations Competitive hourly rates, upwards of $35ph + super The Organisation: Beaumont People are proud to continually partner with leading universities, higher education practices and independent schools in the Sydney metro region. We align with these state...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Do you want to work for a company that celebrates culture? Do you want to earn while you learn? Do you have what it takes to break the glass ceiling?CommBank are seeking expressions of interest from Aboriginal and/or Torres Strait Islander Year 11 and 12 students, who are wanting to complete a School-based traineeship with one of Australia's biggest banks.We...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Protecht Group Full time

    Expression of Interest – We are always interested to hear from skilled professionals with experience across Risk/GRC, Customer Success, Implementation, Data Analytics and Technology. We are building our talent pipeline and send your application throughInterested? This may be your next opportunityJoin Protecht – Seeking skilled Risk, SaaS, Resilience and...

  • Expressions of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Tidal Recruitment Partners Full time

    Tidal Recruitment Partners is currently seeking expressions of interest for short term and long-term contracts across Sydney. Competitive Remuneration - variety of roles.We work with multiple clients across the education sector, these range from schools, colleges, universities and private education providers.As we are approaching a busy time within the...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia GroupM Full time

    Description Position at GroupM GroupM | Expression of Interest (Australia Wide) - All Levels - Melbourne, Sydney, Adelaide & Brisbane GroupM is the leading global media company serving as the parent to media agencies including Mindshare, EssenceMediaCom, Wavemaker and Nexus. With 800+ people based across Sydney, Melbourne, Brisbane, Adelaide and Perth,...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Fujitsu Full time

    Location: Sydney New South WalesDate Published: 20Nov2023Job Reference:BHExpressions of Interest - Defence Industry ProfessionalsWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise,...

  • Expressions of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Dyson GmbH Full time

    Expressions of Interest - Retail Sales AssistantSummary Salary : Competitive Team : Retail Location : Australia - New South Wales Remote About UsDyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge –...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia ResMed Full time

    Imagine working with a global team of more than 10,000 talented people who are committed to creating the world's best medical technology. Imagine a role where your skills and attributes will contribute to improving millions of lives. Because at ResMed, you will. ResMed offers a myriad of opportunities for students and runs a summer internship program...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Savers Australia Pty, Ltd. Full time

    Our Sydney stores:Hoxton Park (New Store)NEW STORES COMING SOONAbout our BusinessSince our humble thrift shop beginnings, we've come a long way in the second-hand space. We've grown from a single shop to a global reuse champion Every day at Savers, we proudly embrace our purpose to Champion Reuse. Creative, meaningful, dynamic, and fun–we're a big little...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Savers Australia Full time

    Our Sydney stores:Hoxton Park (New Store) NEW STORES COMING SOON About our Business Since our humble thrift shop beginnings, we've come a long way in the second-hand space. We've grown from a single shop to a global reuse champion Every day at Savers, we proudly embrace our purpose to Champion Reuse. Creative, meaningful, dynamic, and fun–we're a big...

  • Expression of interest

    2 weeks ago

    Sydney, New South Wales, Australia Onpoint 365 Full time

    APS4-EL1 Finance OfficerExpression of interestLocated in Sydney. Experience in Accounts Receivable, Accounts Payable or Payroll is preferred. Expression of Interest. About us:We are an Indigenous owned Recruitment Agency located in Canberra that provides Contract workers to the Australian Federal Government.We are actively seeking individuals with talent...

  • Expression of interest

    2 weeks ago

    Sydney, New South Wales, Australia Onpoint 365 Full time

    APS6/EL1 Policy OfficerExpression of interestLocated in Sydney Government Policy Experience Desirable Expression of Interest About us:We are an Indigenous owned Recruitment Agency located in Canberra that provides Contract workers to the Australian Federal Government.We are actively seeking individuals with talent and expertise in specific roles to join our...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia ResMed Full time

    Join ResMed's 2025 Graduate Program and be part of a global team shaping the future of medical technology. With opportunities for rotations and specialist appointments, you'll gain real-world experience across disciplines like Product Management, Industrial Design, Mechanical Engineering, Electrical Engineering, Systems & Architecture, Verification &...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia ISTITUTO MARANGONI Full time

    Join ResMed's 2025 Graduate Program and be part of a global team shaping the future of medical technology. With opportunities for rotations and specialist appointments, you'll gain real-world experience across disciplines like Product Management, Industrial Design, Mechanical Engineering, Electrical Engineering, Systems & Architecture, Verification &...