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Op Shop Coordinator

3 months ago

Hawthorn East, Victoria, Australia Benetas Full time

Leading not-for-profit, values-based organisation:

-
Great working environment and salary packaging benefits:


  • Part-time role based in Gisborne and work for 2 days a week

What YOU do matters

  • Are you looking to do something that matters? At Benetas, you'll be part of a diverse, engaging and collaborative culture that is guided by our values of respect, responsibility, community and spirit. Join us and make a difference
  • Passionate about retail and op shopping?
  • We have an exciting opportunity for an
-
Op Shop Coordinator in the Macedon Ranges Health (MRH) Shop "Opportunity on Hamilton" This is a permanent role on a part-time basis based in
-
Gisborne.

  • As an Op Shop Coordinator, you will need to evaluate, monitor and oversee all aspects of the shop, including supervising and coordinating volunteers, visual representation and exposure, as well as being responsible for takings, stock management and Occupational Health and Safety (OHS).

Your day-to-day activities include:

  • Working closely with a dedicated team of volunteers
  • Provide leadership and support in the management of the daily operations and oversee volunteers in the Op Shop
  • Provide reporting to management on Op Shop activities
  • Maintain a roster of volunteers for duties in the shop, including cover for absenteeism and a database of volunteers list
  • Conduct oneonone volunteer training for new volunteers and identify volunteers to undertake specific roles in the shop
  • Provide and model high customer service standards, building relationships with donors, volunteers and customers.
  • Coordinate the receiving of donations, sorting, pricing and displaying of items on the shop floor
  • Develop sales and marketing opportunities/strategies for the Op Shop
  • Supervise and meet with Day Supervisors as required
  • Ensure a safe working environment whereby employees and volunteers perform their duties safely and adhere to all OH&S policies and procedures

To thrive in the role, you will have:

  • Experience in retail and general knowledge of shop management
  • Background with working in the customer service industry or a similar role
  • Background in a leadership role or managing team members/volunteers
  • Excellent communication and strong interpersonal skills
  • Experience working in a volunteer role or notforprofit organization (desirable)

As a valued employee, your experience matters

Look forward to:

  • Being part of a trusted team within a supportive community
  • Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
  • Engaging in meaningful work with a strong commitment to customer experience
  • A competitive salary (with salary packaging and meal & entertainment benefits)
  • A dedicated L&D team and learning culture put you in the driver's seat of your ongoing professional and personal development

About Benetas

  • Benetas is a leading notforprofit organisation dedicated to actively working with older Victorians to live their best life. We care about our people's health and wellbeing, and invest significantly in their development. Benetas is a recognised leader in Gender Equality and has obtained the Employer of Choice citation consecutively since 2006.
**Keen to join us?