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4 months ago

Gungahlin, Australian Capital Territory, Australia Ampersand Full time

WHAT YOU WILL DO

With particular focus on:

While leveraging your:

Basic understanding of security concepts such as authentication and authorization.
Develop and maintain relevant technical and procedural documentation.
Use the ITIL based workflow tool Service NOW to accept, track progress and complete assigned jobs in ASD task queues.
Contribute to continuous development of both staff and procedures within the team.

Necessary experience:

Demonstrated experience deploying software in an enterprise environment using Microsoft Endpoint Manager Configuration Manager (MEMCM formerly known as SCCM).
Strong written communication skills including the ability to create and maintain technical and procedural documentation.
Analytical thinking and problemsolving skills to resolve immediate problems for customers, but also proactively put solutions in place to prevent issues from reoccurring.
Demonstrated ability to consistently display commitment to high quality customer service principles and practices.

Deployment Technician