It Business Partner

1 week ago


Sydney, New South Wales, Australia West Recruitment Pty Ltd Full time
IT Business Partner - CRM Specialist Jobs Work type:

Full Time Location:
North West & Hills District Reference ID: Contact:

Dean Mumford Call:

West Sector:

Technology Job Summary - Up to $150k + Super & Bonus- Located in the Hills District / Hybrid WFH- Global FMCG business Job Description About Your New Employer West Technology is proud to be partnering with a global FMCG company that employs over 5000 people globally.

Locally, this business is led by a team of passionate and committed professionals and is continually recognised for operational excellence and high performance throughout the group.

About Your New Role As part of a global transformation program, the IT Business Partner will be working on the 'End to end' delivery of a new CRM solution that will revolutionise the way this business conducts business in both B2 B & B2 C.

This permanent, full time role will see you perform the following tasks:

  • Engage with internal customers to critically assess business requirements.
  • Prepare a business case to validate the desired solution.
  • Present the strategic roadmap for the journey include resource planning.
  • Collaborate with the Project Manager & PMO team on setting milestones and key deliverables.
  • Manage relationships with external vendors and 3rd party suppliers.
  • Provide thought leadership on the CRM design and suitability for requirements.
About You

  • You will have 'hands on' experience with the above listed tasks as either a consultant, Business Analyst or CRM subject specialist from an end client.
  • Will have substantial experience delivering CRM solutions with Salesforce experience being ideal.
  • You know how to bring structure and discipline to this project in line with 'best practice'.
  • You're understanding of the customer journey including customer onboarding, customer loyalty, marketing, e-commerce, B2 B & B2 C will ensure your success in this role.
The Benefits

  • Up to $150k + Super & Bonus
  • Permanent / Full time position- Stability & tenure
  • Located in the Hills District – Parking provided
  • WFH Policy offering a fixed 2 WFH Days weekly
  • Friendly & Collaborative team under proven & accomplished leaders
  • Global employer and FMCG market leader.
Sound interesting? Reach out to Dean Mumford on or for a confidential discussion about this exciting opportunity.
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