Client Service Officer

1 week ago


Brisbane, Queensland, Australia Fuse Recruitment Full time
Client Service Officer

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Location:

  • Brisbane
  • Queensland
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Work Type:

  • Full Time
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Salary:

  • AU$ AU$70000 per annum + Super + Career Progression
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Reference:

  • 24293
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Are you an experienced Client Services Officer or have finance/administration experience and are looking for your next career opportunity?


Join a financial service firm located in the inner suburbs of Brisbane, with a small and experienced team that ensure their client's financial planning needs are being completely managed to give them peace of mind.

You will join a dynamic team working collaboratively to contribute to the overall success of the team.


Our client are seeking someone who can manage a range of tasks and duties, is accountable, reliable, and really takes ownership of the role, making this position their own.

Our client prioritise getting the right person for the role, who aligns to their work culture, placing a high priority on a positive culture and work environment.


We are looking for a friendly, driven individual who embraces continuous self-improvement to join an established and experienced team and integrate into their team permanently.


Who you will be working with?


Join a multiple award winning financial service firm that is rapidly growing and looking to grow their team of people passionate about the industry they are in.

When looking for new team members our client prioritises a positive and engaging attitude with their team in the workplace, not just previous experience or qualifications, with people joining from a range of backgrounds and industries.


Our client is looking for someone who is a great fit to their work culture, with them it isn't just a job, it's a lifestyle, with everyone being a part of the team and having a true family feel.

With core values being centred around the ultimate customer experience, a welcoming and supportive team, self-improvement, and instilling a great work culture, this is a workplace you'll want to be in for the long term.


Benefits to successful applicant:

  • Competitive salary package with great career progression and a wide range of work perks
  • Full time position with a Brisbane inner suburbs location
  • Exposure to a wide range of financial planning processes
  • Diverse exposure to administrative and finance functions, assisting in all areas of the team
  • Opportunity to work with a dynamic team of experienced and friendly industry professionals
  • Collaborative and supportive working environment, be part of a great team

Duties and responsibilities include:

  • Provide high levels of customer service, acting as the contact point for new and existing clients
  • Provide administrative support to your team, undertaking fact finds, preparing for client meetings, assisting with implementation and compliance, ad hoc administration duties within the team
  • Manage communications between all stakeholders, both internal and external
  • Maintain excellent customer service with a highattention to detail
  • Ability to work effectively within a team to accomplish team goals

We are looking for someone with:

  • Working experience in the finance industry highly considered, although any background considered
  • We want a great attitude, friendly and engaging
  • Strong communication skills including phone manner
  • Open to learning with a positive attitude
  • Ability to provide an outstanding and efficient service to all customers, personable, proactive and customer focused
  • Comfortable in a highvolume environment
  • A selfstarter and the ability to work autonomously
  • At Fuse, we specialise in recruitment for the insurance and wealth management industries and actively source for a broad range of established clients. If you are an insurance or finance professional looking for your next opportunity, we'd love to hear from you_
  • If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role_
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