Client Onboarding Analyst 2

1 week ago

Sydney, New South Wales, Australia 00604 Citigroup Pty Limited Full time

At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business – a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and are the engines of new ideas. It's our willingness to embrace the richness of our diverse teams, ideas and possibilities that drives our growth and progress.

Our Operations and Technology team builds, supports and delivers the infrastructure, security and operational elements that empower Citi to pursue our mission of enabling growth and economic progress. Our teams are embedded in the functions and businesses to deliver the optimal tools and environments, allowing Citi to be the best for our clients.

We're currently looking for a high caliber professional to join our Sydney team as a Client Onboarding Analyst. In this role, you're expected to:

Responsible for customer interaction, KYC, documentation issuance, review and system setups. Demonstrates high level of diligence, motivation and organizational skills. Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues. Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners. Responsible for various types of project management in the Onboarding space, and managing cross-functional relationships with all teams. Determines new work procedures, analyzes complex and variable issues with significant departmental impact. Consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards. Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices. Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner. Embarks on continuous on the job training for end to end product knowledge. Understands client requirements and implement them correctly. Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

0-2 years of experience in Onboarding / KYC and related Markets Products preferred. Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills. Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment. Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile. Proficient in Microsoft Office Applications Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken) Bachelor's/University degree or equivalent experience

#LI-Hybrid

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

  • Client Onboarding Analyst 2

    1 week ago

    Sydney, New South Wales, Australia Citigroup, Inc. Full time

    Client Onboarding Analyst 2 (12-month Fixed Term Contract), Hybrid (Sydney)At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business - a powerful advantage that combines global insights with deep local knowledge. We recognize that unique...

  • Client Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Rabobank Full time

    Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.The role: 2 x Client Onboarding Analyst (KYC) vacancies...

  • Client Onboarding Analyst 2

    1 week ago

    Sydney, New South Wales, Australia Citi Full time

    At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business – a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and...

  • Client Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Sydney- Wealth Management- Contract or TemporaryOur client is an global wealth management business looking for a Client Onboarding Analyst to join their team in Sydney on an initial 12 Month contract.This role will work closely with the business' key stakeholders to facilitate a smooth and efficient client on-boarding process.Key Responsibilities: Facilitate...

  • Institutional KYC Client Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia MARS Recruitment Full time

    MARS Recruitment is partnered with a recognised investment bank who currently is looking for an experienced KYC client onboarding analyst to join their collaborative and diverse team on a 12-month contract.To be successful in this role you will be self-motivated and able to work effectively in a fast paced environment. The ideal candidate will have previous...

  • Client Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Rabobank Full time

    Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do. 6month fixed term contract in Client Onboarding team...

  • Senior Advisor Client Onboarding

    1 week ago

    Sydney, New South Wales, Australia ROBERT WALTERS AUSTRALIA Full time

    Our client is seeking a dedicated and experienced Senior Advisor for Client Onboarding to join their dynamic team.The successful candidate will be responsible for managing new client onboarding requests, providing pre-onboarding advice, and acting as a subject matter expert in relation to new account opening.This includes Know-Your-Customer (KYC) and...

  • KYC Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Ebury Full time

    KYC Onboarding Analyst - North Sydney OfficeWork Pattern: 4 days in the office, 1 day from homeResponsibilities:Safeguarding Ebury, our existing Clients and prospective Client relationships from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational riskPerforming...

  • Au Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia EFinancialCareers Ltd. Full time

    The AU Onboarding Analyst in the Sales Department is essential for driving sales by rigorously validating and assessing prospective applicants.This role involves conducting thorough Know Your Customer (KYC) checks and detailed due diligence to ensure potential affiliates align with Ria's high standards of integrity and compliance.The analyst collaborates...

  • KYC Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. KYC Onboarding Analyst - North Sydney Office Work Pattern: 4 days in the office, 1 day from home ...

  • KYC Onboarding Analyst

    1 day ago

    Sydney, New South Wales, Australia Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. KYC Onboarding Analyst - North Sydney Office Work Pattern: 4 days in the office, 1 day from home...

  • Compliance and Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia NASDAQ Full time

    Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting...

  • Client Onboarding Specialist

    1 week ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Melbourne, SydneyWealth ManagementContract or TemporaryOur client is a leading Private Wealth Manager seeking an experienced Client Onboarding / KYC candidate to join their team for an initial 12 month contract in either Sydney or Melbourne. This position lies with the Account Management Team, a team that is responsible for ensuring that Know Your Client...

  • Au Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Ria Financial Services Full time

    AU Onboarding AnalystResponsibilitiesESSENTIAL DUTIESYour responsibilities will entail but not limited to:Manage and enter data related to affiliates' onboarding activities into Ria systems. Assist the Sales Team by addressing concerns with onboarding and existing affiliates, promptly resolving escalated issues to ensure seamless onboarding and regulatory...

  • Client Kyc/aml Onboarding Analyst

    1 week ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- Contract or TemporaryOur client is seeking a KYC/AML analyst from a custodian or fund services provider for a 6-month contract.The KYC/AML analyst will support the business objectives by providing support services to the Client Development team which is responsible for the leadership of overall client and business interactions.This...

  • Client Onboarding Specialist

    1 week ago

    Sydney, New South Wales, Australia UBS Full time

    Australia Operations Group FunctionsJob Reference #BRCity SydneyJob Type Full TimeYour role Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness? In Wealth Management we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the...

  • Client Onboarding Specialist

    1 week ago

    Sydney, New South Wales, Australia UBS Full time

    Australia Operations Investment BankJob Reference #BRCity SydneyJob Type Full TimeYour role Do you have a strong eye for detail and are incredibly organised? Do you have a client service orientation and high risk awareness? We're looking for such an individual to join our team of Client Onboarding Specialist to:advise on KYC vetting and regulatory...

  • Client Onboarding Specialist

    1 week ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Melbourne, Sydney- Wealth Management- Contract or TemporaryThis position lies with the Account Management Team, a team that is responsible for ensuring that Know Your Client (KYC) account opening documentation complies with the firm's global standards and any additional local regulatory requirements. Review documentation from Sales which includes the Client...

  • Assistant Client Onboarding Manager

    1 week ago

    Sydney, New South Wales, Australia LRI Invest S.A. Full time

    Location: Sydney, AustraliaDate Posted: May 15, 2023DescriptionAbout our CompanyApex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With 85 offices in 42 countries worldwide and over 10,000 employees. Apex delivers an extensive range of services to asset managers, capital markets, private clients and family offices. The...

  • Client Onboarding Manager

    1 week ago

    Sydney, New South Wales, Australia BNP Paribas Full time

    CLIENT ONBOARDING MANAGER (JOB NUMBER:C D000563)As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth...