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  • Moonlight Agent

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    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24060157 **Job Category** Rooms & Guest Services Operations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Authentically You** Explore an exciting new career path at W Hotels where your authenticity...

Moonlight Agent

3 months ago


Sydney, New South Wales, Australia Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Authentically You
Explore an exciting new career path at W Hotels where your authenticity is celebrated.

W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.


We are seeking for a Moonlight Agent (Night Auditor) who can effortlessly blend professionalism with playfulness, creating unique and extraordinary stays for our guests.

Charismatic and exuberant with a taste for luxury, bring your knack for delivering exceptional guest service while maintaining a vibrant and lively atmosphere.

So, if you are a problem-solving wizard, able to conjure unique solutions on the fly and turn any situation into a quirk-filled triumph, hit apply

About the Role

  • Complete endofday activities including posting charges to accounts, running night audit backup, and roll the date.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process adjustment vouchers, paidouts, correction vouchers, and miscellaneous charges.
  • Print contingency lists to have a record of all guests in case of emergency.
  • Sell a room/accommodation to guests without reservations based on availability.
  • Operate telephone switchboard station, process requests for wakeup calls, and advise guest of any messages.
  • Complete the Room Rate Variance Report. Process all guest checkins and assign room.
  • Activate or reissue room keys using electronic key machine.
  • Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.

LIFE WITH THE WORKS
We believe in the power of people. They are both our foundation and our inspiration.

As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities.

This isn't work with a side of life. This is - Life. With the Works.

BENEFITS

  • Milestone Recognition
  • Sabbatical Leave
  • Leave Portability
  • Love Learning
  • Career Growth
  • Bonvoy Eligibility
  • Overall Wellbeing
  • Flexible Working
  • Birthday Leave
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.

A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.