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Sales Manager
1 week ago
Contract Type:
Full Time
Location:
Maroochydore - Queensland
Industry:
Call Centre & Customer Service
Contact Name:
Amy Colton
Contact Phone:
Date Published:
12-Apr-2023
Call Centre Manager/Sales Team Manager
Maroochydore
Permanent Full-time role
$100k+super +bonus
We are working with a premium brand in the hospitality sector to take ownership of the Sales team in the well-established regional office.
The primary function of this role is to manage the outbound sales team to help them reach their potential as well as individual objectives.
There is impressive tenure in the business and this office, this is a rare opportunity to join as the post-holder was in the role for over 10 years.
Key ResponsibilitiesDevelop business plans to meet annual sales and financial budgets.
Actively manage the sales operation performance, setting challenging but achievable targets to ensure the team meets or exceeds budget.
Celebrate sales and wins to build a motivated, high performance culture
Manage the fair distribution of leads and renewals
Build and maintain strong relationships within the wider business
Conduct motivational briefings and meetings to engage and inspire team members
Support and inspire a positive team climate and moral
Ensure a consistent and accurate representation of the product/s at all times.
To provide clear direction and leadership to all sales team members, including management team and administration to ensure effective team functioning
Oversee, manage and/or participate in the end to end recruitment processes
Oversee, manage and/or participate in the onboarding and induction process of new employees in accordance with company policies
Monitor and track performance against set KPI's and performance benchmarks and conduct regular one on ones, coaching and development with the sales team/individuals to improve performance;
Experience
5 years of experience as Call Centre / Sales Manager or similar position
Proven experience coaching and managing inexperienced staff to achieve sales performance
Proven experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Demonstrated ability to achieve, and exceed, sales targets
Proven experience in recruitment practices
Experienced in facilitation of training programs
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