![Bryco Consulting](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 week ago
Contract Type:
- Full Time
- Location:
- Thomastown
- Victoria
- Classification:
- Call Centre & Customer Service
- Salary:
- Contact Name:
- Lilly Duangthong
- Contact Phone:
- Date Published:
- 19Jul2023
Benefits
- Accessible and free onsite car parking
- Enjoy casual clothes on Fridays
- Access to health and wellbeing initiatives
- Fastmoving and rapidly growing company
- Opportunities for online learning and professional development
The Company
A unique opportunity to become part of a growing Australian company located in the Northern suburbs of Melbourne.
This organisation focuses on manufacturing and distribution and provides an inclusive work environment staffed by professionals who are committed to empowering, collaborating, and evolving together.
The Position
Reporting to the Customer Service Manager, your duties will include:
- Administrative support and data entry where and as required
- Maintain accurate and uptodate information of customer accounts
- Manage and process all product returns promptly
- Maintain frequent communication with customers at all times
- Communicate with warehouse and transportation companies regarding delivery ETAs
- Prior experience in a similar role and/or industry
- Ability to multitask, prioritise and manage time efficiently
- Strong phone contact handling skills and active listening capabilities
- Proactive and resultsdriven
- Ability to work under pressure and meet deadlines
This is a 12-month contract opportunity which offers a collaborative and empowering work environment, working Monday to Friday in a modern office space and easily accessible location in Thomastown.
Lauren Toledo on for a confidential discussion.
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