Client Services Librarian

1 week ago

Canberra, ACT, Australia Paxus Australia Pty Ltd Full time
Posted 01 August 202- SalaryUp to AU$75 per hour + super + Paxus pays weekly

  • LocationCanberra
  • Job type Contract
  • DisciplineIT General
  • Reference262451_

Job description:

Paxus is currently seeking a
Client Services Librarian to join a contract with our Government client.

You will provide day to day client services and perform in-depth reference and research services, plan and deliver training, and promote and innovate library services using, as appropriate, technology.

-
4 month contract:

-
Work across 2 sites in Canberra:


  • Australian Citizenship / PR required:
-
Work across client services, research and training

Responsibilities

  • Undertake general and indepth evidencebased medical and health reference and research services.
  • Plan and deliver, developing training support documentation as required, client and team facetoface and online training programs, in the effective use of eResources, information and research literacy, library services and online access issue resolution.
  • In collaboration with other library staff, provide day to day clients services and/or perform rostered service desk duties, online resource troubleshooting, document supply, collection maintenance, library administration and procedure development.
  • Promote library services to clients using virtual and traditional marketing tools.
  • Proactively recommend innovative ways to improve client services, service delivery and use of library systems to meet library client needs. Actively take part and collaborate on team projects.

Experience Required:

  • Proven experience conducting medical evidencebased research, searches including general literature, citated references, grey literature and systematic, rapid, mixed methods or qualitative reviews. Or a willingness and aptitude to learn these research techniques.
  • Demonstrated experience in two or more of the following rostered library service desk duties, online resource troubleshooting, document supply, library administration, procedure development, library service promotion, training program development and delivery, client service innovation or library projects.
  • Ability to build and maintain internal and professional networks, work positively, cooperatively and collaboratively, in a team environment. Effectively adapt to operational and organisational change while providing support, about change to team members.
  • Welldeveloped liaison, written, verbal and digital communication skills, strong organisational and planning skills and a demonstrated ability to set personal priorities while working with others to ensure the delivery of client services within agreed times.
  • Ability to support and proactively take part in a culture of continuous improvement to deliver client services, projects and improve operational processes using efficient methods and technology to innovate.

Requirements:

  • Relevant accredited degree in Library and Information Science recognised by the Australian Library and Information Association or equivalent qualifications and a minimum of two years' experience working professionally in a library or related information unit is highly desirable.
**Ref: 262451

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