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Area Support Manager

3 months ago


Kew East, Australia St Vincent de Paul Society Full time

Full-Time - Permanent Role

Location - Eastern Suburbs Victoria

About Us:


For over 165 years we have been in Victoria assisting people through the challenges of poverty and exclusion address suffering, advocating against inequality and promoting human dignity and self-determination.

Overall, the group of companies of St Vincent de Paul Society Victoria has many arms and services.

These include soup vans, education programs, home visitation programs and VincentCare Victoria, which provides a range of services and programs for people who are experiencing or at risk of homelessness and disadvantage.

This includes crisis accommodation, drug and alcohol dependency programs, and housing.

About this role:


In this role you will be a key player in the operations of our beloved Vinnies Shops in the Eastern Suburbs.

You will be a first point-of-contact for Retail Management support as you provide advice and expertise to your local shop management teams on a wide variety of matters.

This is a key role in the organisation as you will be accountable for the continued success of Vinnies Retail across the Eastern region.

With your exceptional leadership and knowledge in all things retail, you will help build passionate and dedicated teams of retail superstars and further grow the potential of our Shops.


Key Responsibilities include:

  • Working with Shop Managers to foster a strong customer service culture in Shops;
  • Managing functional responsibility in areas such as merchandising, financial reporting, OH&S management, sales marketing and advertising;
  • Identifying areas for improvement and refinement in Shop operation procedures;
  • Developing work plans to manage all material and financial resources;
  • Taking a leadership role in projects and events that contribute to the Retail division and influences organisational culture.

About You:


With your excellent leadership skills and experience of managing teams in the Retail sector, you are passionate about coaching and developing individuals.

Known for your fantastic communication style, you will quickly build meaningful relationships across the retail teams and the wider organisation.


In addition, you have:

  • Accreditation in Retail Operations/ Management _(preferable);_
  • Extensive knowledge of retail management, sales and merchandising;
  • Demonstrated experience in managing a workforce across multiple work sites;
  • Experience leading and engaging people to achieve objectives;
  • Strong time management skills, including ability to meet deadlines;
  • Exceptional skills in forging internal and external relationships;
  • Strong attention to detail;
  • Effective judgement & decision making;
  • A current Victorian motor vehicle license and willingness to travel throughout Victoria as required.

Why work for us? We offer:

  • Salary packaging, sometimes called salary sacrificing is a huge attraction here It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
  • We are committed to professional development to make sure that your career keeps growing while you're working with us.
  • We make an incredible difference in the lives of over 300,000 people every year.
  • We believe in families, so we like to provide a familyfriendly environment in which to work.
  • We offer a place where you know you are contributing to an organisation committed to helping others. We are passionate about #Social Justice.

#Join Good
If this opportunity sounds perfect to you, we can't wait to hear from you

Please send us your updated CV and a cover letter as a part of your expression of interest.

Click here for a copy of the Position Description.

Applications close on Tuesday 28th
February at 11:30pm.

_ St Vincent de Paul Society Victoria is proactive in supporting child __safety._****_ We value diversity and aim to build an inclusive environment that champions, embraces and respects differences._