Child Welfare, Youth

Role: Child Protection Partner

Location: Murarrie, QLD, (with flexible working arrangements) however open to alternative locations for the right candidate.

Employment Type: Permanent full-time

At Goodstart, we're not just Australia's largest provider of early learning and care – we're a passionate community of 15,000 team members across more than 660 centres, dedicated to nurturing over 60,000 children every day. As a not-for-profit social enterprise, our mission is to improve the lives of Australia's children and their families.

Supporting our people and protecting our children

At Goodstart we amplify and promote the voice and rights of children to ensure that all children can feel safe and be safe, and are safeguarded from child abuse, neglect and harm.

Safety is our number one priority.

Are you passionate about safeguarding children from child abuse, neglect and harm?

We have an exciting and rewarding opportunity for a Child Protection Partner to join our team. This role will provide support to centres managing safeguarding children concerns, child protection matters, allegations of child abuse, neglect and harm and potentially harmful situations involving children. They will ensure the organisation complies with reporting obligations as identified in the Education and Care Services National Law and Regulations, state-based child protection legislation, state-based reportable conduct schemes, and child safe frameworks. The Child Protection Partner will follow processes to enable the necessary reporting, risk mitigation strategies, investigations, actions, follow up and close out of safeguarding children complaints, concerns and incidents.

Your Impact:

• Prepare incident notification reports and documentation to ensure the organisation complies with reporting obligations as identified in the Education and Care Services National Law and Regulations
• Assist in the reporting, and meeting of legislative obligations related to safeguarding complaint, concerns and incidents, including reportable conduct schemes across Australia
• Send documentation, as required, to Regulators and provide outcome reports as necessary
• Provide support to centres to ensure safeguarding complaints, concerns and incidents are managed in line with organisational policy and procedure to enable appropriate reporting, investigation, root cause analysis, follow up and close out of child protection-related matters
• Provide advice to centre staff on reporting obligations as they apply in each state/territory
• Provide support to centres to ensure situations are managed in line with organisational policy and procedure to enable appropriate reporting, risk mitigation strategies, investigations, actions, follow up and close out of safeguarding children complaints, concerns and potentially harmful situations involving children
• Build the knowledge and capacity of centre-based staff to respond to safeguarding children complaints, concerns and potentially harmful situations involving children.
• Coach and support centre-based staff to take potential and actual child protection matters seriously, and to respond promptly and thoroughly

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (as agreed with line manager)
• Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
• Discounted health care and access to employee wellbeing program with BUPA.
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more
• Free annual flu shot(optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes

You'll bring to the table:

• Working with Children's Check (relevant to state or territory)
• Previous experience in a customer-service focused team environment with a strong background in telephone-based issues management
• Previous Early Learning experience (desirable)
• Familiarity with Child Safe Organisation principles as described by the Human Rights Commission and child safe schemes
• Experience and proficiency in the management of child protection concerns and incidents, investigations, and case management (desirable)
• Relevant demonstrated experience and working knowledge of Education and Care National Law and Regulations (desirable)

How to apply

Click 'Apply Now' and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions – for further information and support, email

Have a question? Contact our Talent Acquisition Team via email

Supporting our people and protecting our children

We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Full-Time