Disability Support Worker

1 week ago


North Lakes, Queensland, Australia Anchored Care Full time

At Anchored Care, our dedicated team are committed to working with our participants, and their various support networks to best utilize their NDIS plans, achieve greater independence, and reach their NDIS goals.

We believe that our participants' voice is the most important.


We are seeking experienced, passionate and Disability Support Workers who provide outstanding support for our participants in our SIL Accommodation Services, daily living support and community access.

At Anchored Care we have positions available around Southeast Queensland.

As a Disability Support Worker, you will work collaboratively with participants by providing personalised one-to-one or two-to-one support.

You will help participants engage and enhance their daily living skills, strengthen relationships with families and carers, enhance their social connections and community networks, so they will grow confidence and independence to live safely in the community.


About You

  • Passionate and fully engaged in supporting our participants.
  • Hold a Certificate 3 or higher in Disability, aged care or individual support preferable.
  • Experience in working with participants that have ASD Level
  • Experience working with participants with Epilepsy.
  • An understanding of the challenges faced by people with a lived experience of mental health diagnosis (HIGHLY DESIRED).
  • Has excellent people skills, experience in mental health care and sound understanding of NDIS requirements (HIGHLY DESIRED).
  • Is passionate and dedicated to supporting individuals to realise their full potential and assisting them in their daily lives.
  • Performing personal care for participants, including assistance with bathing, toileting, dressing and grooming.
  • Conducting manual handling tasks in accordance with safety guidelines.
  • Experience providing care within the participants home and community access, e.g. shopping, medical appointments, hobbies etc.
  • Able to build independence and capacity for participants with psychosocial disability, intellectual disability, mental health, and/or physical health needs.
  • Can evaluate every situation from a traumainformed perspective and act in a manner that helps to enhance the lives of our participants and reduce the impact of trauma.
  • Has at least one year of experience managing challenging behaviours and providing positive behaviour support.
  • Values honesty and integrity and has a proven track record when it comes to displaying these values in employment.
  • Willing to work shift work, including days, weekends, nights, active/inactive overnights across a 24/7 roster.

Key Responsibilities

  • Work with complex care needs and moderate to high challenging behaviours.
  • Previous experience in supporting participants with Intellectual and Learning Disability.
  • Commitment to engaging with services within the scope of participant positive behaviour support plans, individual behaviour protocols, and programs.
  • Comfortable with personal care, including assistance with bathing, toileting, dressing, and grooming.
  • Provide intensive daily support to both young people and adults engaging with our services.
  • Detailed shift reports, progress reporting, incident reporting, and other data capturing requirements during shifts.
  • Assist in scheduling and attending appointments, social events, recreational activities, and shopping.
  • Meal planning and preparation.
  • Light cleaning and other domestic duties.

You will be required to have:

  • Hold a current Working with Children Check and a NDIS Worker Screening Check or be willing to obtain one prior to commencement.
  • Current Australian Drivers Licence/own motor vehicle (with full comprehensive insurance) for transporting clients.
  • Hold a current First Aid and CPR certificate or be willing to obtain prior to commencement.
  • Proof of COVID 19 Vaccination Certification
  • Right to work in Australia.
  • Experience in manual handling techniques.
  • Willing to transport participants where required.
  • Enthusiastic about supporting people with psychosocial disabilities, intellectual disability, and/or mental health needs.
  • Knowledge and understanding of Epilepsy, ASD, Bipolar Disorders, Schizophrenia, Autism, Dementia Care, Diabetes, and Medication Management.
  • Excellent verbal and written communication skills.

How to Apply


Due to the number of applicants, only shortlisted applicants will be contacted by the HR Generalist for an in person or Microsoft team's interview.


  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Disability Support Worker?
  • MusthaveDo you have a current Australian driver's licence?
  • MusthaveDo you have a current NDIS Worker Screening Check?
  • MusthaveDo you have a current Working With Children (WWC) Check?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Which of the following First Aid accreditations do you currently hold?
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