Medical Receptionist

2 weeks ago

Smythes Creek, Victoria, Australia Delacombe Doctors Full time
We have an opportunity for an
Experienced
Medical Receptionist to join our team at
Delacombe doctors


We require an individual who is
highly motivated,
enthusiastic with a
"can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team.

This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet

Your responsibilities will include:

  • Open and Close clinic as per set procedure
  • Greet patients and other callers in a professional and courteous manner
  • Make appointments for patients
  • Ensure medical records are managed confidentially and efficiently
  • Accurately process patient payments via cash, Eftpos, and direct bill transaction.
  • Invoice Medicare, Private Health Funds, TAC, Workcover.
  • Knowledge of the MBS schedule and correct billing procedures
  • Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
  • Attend to patient enquiries
  • Fill in the roster when staff is away, on holidays and sick leave.
  • Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
  • Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
  • At all times maintain confidentiality of patient personal and financial information.
  • Complete recalls.
  • Support the day to day operations of the medical centre.
  • Exceptional customer service and teamwork skills.
  • High level of computer literacy and IT knowledge.
  • Experience using Best Practice is desirable.
  • Current Police Check
  • Current Working with Children clearance
  • Current First Aid/CPR certificate
  • Immunisation Record
  • Driving Licence/ Photo ID
  • Selection Criteria:_
  • Demonstrated ability to work in a team
  • Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
  • Demonstrated strong organisational and problem solving skills
  • Demonstrated ability to work in a fast paced environment, including multitasking
  • Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
  • Demonstrated commitment to quality patient service

If you would like to become part of a team that cares for every individual staff member and their self-development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.

Expected Start Date:
As soon as possible

Job Types:
Part time employment

Reimbursement will be negotiated based on experience

Job Type:
Casual

Pay:
$ $35.43 per hour

Expected hours: 22 per week

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Smythes Creek,

VIC:
Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Medical admin: 1 year (required)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

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