Duty Manager

1 week ago

Sydney, New South Wales, Australia YMCA SA Full time

THE ROLE

Are you passionate about providing exceptional service to your community? Do you have strong leadership skills and a keen eye for safety and compliance? The YMCA of South Australia is seeking Duty Managers to join us at the Whyalla Recreation Centre.

As our Duty Manager, you will be responsible for the daily operations of the centre, overseeing staff and ensuring that all patrons have a positive experience. This is a fantastic opportunity to develop your skills and make a real difference in the lives of others.

Your key duties will include supervising usage of the leisure facility, assisting fitness staff where necessary, ensuring that all processes are compliant and promoting a safe and welcoming environment for all. You will also be responsible for educating patrons on safety and having a strong understanding of emergency procedures to identify and respond to any emergencies.

In addition to your operational duties, you will be expected to provide excellent customer service and assist with general administration tasks.

ABOUT THE Y

YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. With approximately 1000 employees (and growing), we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.

Our aim is to develop the whole person, helping all South Australians connect with a better life. Not only their physical fitness and capabilities, but also their sense of identity, purpose, hope and dignity; psychological health; resilience; social connectedness; lifelong learning; and their own contribution back into the community. All the elements that together constitute a full, healthy, productive and satisfying life.

SKILLS & EXPERIENCE

Successful candidates will also have, or be willing to obtain:

  • (HLTAID011) Provide First Aid or equivalent Certificate
  • (HLTAID009) Provide CPR or equivalent Certificate
  • Pool Operator's Certificate
  • Current Pool Lifeguard skill set or Certificate
  • Certificate of completion for "Responding to Risks of Harm, Abuse and Neglect – Education and Care" Training
  • Proven capability to build strong and positive relationships with key stakeholders
  • Excellent interpersonal skills and highly developed communication skills
  • Ability to problem solve and create solutions
  • Ability to multi-task, troubleshoot, and work under pressure
  • Previous management experience (preferred)

To view the position descriptions for this role, please visit our website at

THE BENEFITS

  • The opportunity to join a leading provider of recreation, community, and children's services.
  • Free access to YMCA South Australia's recreation facilities.
  • A culture of empowerment and growth with ongoing opportunities for career development.
  • A supportive team of passionate and professional individuals.

LIKE TO KNOW MORE?

For a confidential discussion about this opportunity, please contact James Adair on

HOW TO APPLY

Does this sound like you? Please submit your resume and cover letter via APPLY NOW

You must address the key selection criteria in your application.

Applications close on 27 June 2024.

Please note, only shortlisted applicants will be notified.

COMMITMENT TO SAFEGUARDING CHILDREN

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened to make sure that the right people are in the right roles. This includes:

  • National Police Check (issued in the last 6 months)
  • DHS Working With Children Check
  • International Criminal History Record Check (if worked overseas in the last 5 years)

To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy:

YMCA South Australia is an equal opportunity employer and is committed to safeguarding children and young people and other vulnerable people

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