Retail Customer Service Officer

1 week ago


Nambour, Queensland, Australia Australia Post Full time

Help us deliver like never before
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.
About the opportunity
As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

Role Details:

  • Opportunity to join our Retail Relief team on the Sunshine Coast
  • 12 weeks paid training then moving to casual on call roster
  • Varied shifts Monday to Friday between 8:45am - 5:06pm.
  • Payrate $32.37 per hr plus 12% super, increases to $34.59 per hr after training (Junior Rates apply)

Retail Relief Locations include Maroochydore, Sunshine Plaza, Nambour, Noosa Heads, Noosa Civic and Tewantin.

You'll be:

  • Performing customer sales and service transactions with customers
  • Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
  • Conducting and processing a number of identity services transactions, including Australian Passport Interviews
  • Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
  • Assisting customers with mail lodgements and associate costs
  • Building rewarding relationships with customers by understanding their needs
  • Assisting with administrative duties such as stocktaking and record maintenance

About you
You're friendly, enthusiastic and reliable and you love working in a team environment. You're ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

  • Have experience in customer service and/or cash handling
  • Be fit to lift up to 16kgs of mail regularly and stand for your shift

How we'll deliver for you:

  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
  • Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.


We're delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on



  • Nambour, Queensland, Australia Clayton's Towing Service Full time

    Capacity: Full TimeSummary:Permanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual.Job ad:About the CompanyClayton's Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that provides essential...


  • Nambour, Queensland, Australia Australia Post Full time

    Help us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our...


  • Nambour, Queensland, Australia Telstra Full time

    Employment TypePermanentClosing Date14 May :59pmJob TitlePart-time Customer Service & Sales Consultant NAMBOURJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...

  • Retail Assistant

    1 week ago


    Nambour, Queensland, Australia ProVision Full time

    ABOUT USHammond Optometry, located in Nambour, is a independent boutique practice who are committed to providing tailored vision solutions to meet the needs of our customers.Benefits of Working With Us: Modern practice Happy, Committed team environment Work Life Balance Ongoing training provided Incentives offeredABOUT THE ROLEThe successful person will be...

  • Head Of Service

    1 week ago


    Nambour, Queensland, Australia Michael Page Australia Full time

    About Our Client Confidential at this stage Job Description Key Responsibilities Provide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer...

  • Purchasing Officer

    1 week ago


    Nambour, Queensland, Australia MacKellar Group Full time

    Transport / Logistics / Drivers Purchasing Nambour Permanent / Full Time Minimum 3 years of experience in inventory and /or parts purchasing/management Extensive experience with ERP systems focused on Inventory and Procurement modul Role will move from 5/2 to 7/7 roster to support 24/7 site requirements Why MacKellar MacKellar are an industry leader in the...


  • Nambour, Queensland, Australia Michael Page Australia Full time

    About Our Client Tismor Health & Wellness is a leading contract manufacturer with a successful 25 year history.Accredited by the TGA, NSW Health, the Australian Government Department of Health, Tismor are recognised as an industry leader by their customers, redefining standards and expectations from an Australian owned contract manufacturer, within the...


  • Nambour, Queensland, Australia Ramsay Health Care Full time

    Patient Administration OfficerNambour Selangor Private Hospital | Causal PositionJoin our dynamic administration team on a casual basis We are seeking a highly organized and enthusiastic professional with a passion for delivering outstanding customer service.The OpportunityIn this role, the Patient Administration Officer will provide quality customer service...


  • Nambour, Queensland, Australia Clayton's Towing Service Full time

    About the roleWe currently have a full-time position available for a Heavy Tow Truck Operator in the Sunshine Coast area.The role will include accountability for a range of tasks including to load, transport, and unload various vehicles, plant and equipment whilst providing an excellent level of customer service in a safe and professional...


  • Nambour, Queensland, Australia Ramsay Health Care Full time

    Patient Administration Officer Nambour Selangor Private Hospital | Causal Position Join our dynamic administration team on a casual basis We are seeking a highly organized and enthusiastic professional with a passion for delivering outstanding customer service. The Opportunity In this role, the Patient Administration Officer will provide quality customer...

  • Recruitment Officer

    1 week ago


    Nambour, Queensland, Australia Michael Page Australia Full time

    About Our ClientAbout The Business:This company is a key player in the aviation sector, leading the way in innovation and excellence. As a prominent figure in aviation, we focus on safety, efficiency, and customer satisfaction. Our team consists of passionate individuals who are committed to pushing the boundaries of air travel possibilities.Job...

  • Housing Officer

    1 week ago


    Nambour, Queensland, Australia St Vincent de Paul Full time

    Life at Vinnies At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland's most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey...


  • Nambour, Queensland, Australia EG Group Full time

    Permanent Part-Time 32 Hours per Week:$46,400 Salary+ Super + Bonus + Discounts Location: Nambour, 4560ABOUT THE ROLEWe are looking for an Assistant Store Manager at Nambour to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and growth.Your positive...

  • Youth Services

    1 week ago


    Nambour, Queensland, Australia Community Solutions Full time

    Nambour based role, casual OR permanent part-time option, 2 days per week Opportunity to help create a positive future for young people and your wider community Enjoy Salary Packaging Benefits and increase your takehome payMore about what we can offer you With Salary Packaging Benefits, you can package up to $15,900 per year tax free. Less tax = more pay for...


  • Nambour, Queensland, Australia Australia Post Full time

    Help us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the...


  • Nambour, Queensland, Australia ProVision Full time

    Hammond Optometry is located in Nambour on the beautiful Sunshine Coast. We are an independent boutique practice committed to providing tailored vision solutions to meet the needs of our customers.We pride ourselves on providing premium patient experiences and a range of beautiful frames to suit their needs, which is why we are looking for an Optical...

  • Optical Assistant

    1 week ago


    Nambour, Queensland, Australia ProVision Full time

    Nestled in Nambour on the picturesque Sunshine Coast, Hammond Optometry is an independent boutique practice dedicated to crafting personalized vision solutions. With a focus on delivering premium patient experiences and offering a curated selection of stunning frames, we are expanding our team and seeking an Optical Assistant to contribute to our thriving...


  • Nambour, Queensland, Australia ProVision Full time

    Full Time - Nambour, Sunshine CoastNestled in Nambour on the picturesque Sunshine Coast, Hammond Optometry is an independent boutique practice dedicated to crafting personalized vision solutions. With a focus on delivering premium patient experiences and offering a curated selection of stunning frames, we are expanding our team and seeking an Optical...


  • Nambour, Queensland, Australia Brisbane Catholic Education Full time

    Estimated start date:Commencing April 2024Position tenure:Continuing TenureWeeks worked:School term weeks only (holidays unpaid)Total Paid Hours (per week) & days required:7.6 hours per day, 30.8 hours per week, working days Tuesday - FridaySalary level, range or hourly rate:School Officer level 4 - $34.86 per hour (School Salary Scale)/(Services Salary...


  • Nambour, Queensland, Australia CIGNALL Nambour Full time

    Casual Tobacconist Sales Assistants required:It's not every day that an opportunity comes along where you can make a difference to our shoppers experience by providing some good old school customer service.To be a successful casual sales assistant within our family owned business, you are required to have strong values, high levels of energy and a commitment...