Service Centre Manager

2 weeks ago


Adelaide, South Australia Epiroc Group Full time

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Are you looking for a big challenge, like contributing to the success of a leading global productivity partner in the mining, infrastructure and natural resources industries. Epiroc stands for innovation, commitment and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We aim to be our customers' first choice.

We are currently seeking a Service Manager to lead our team, supporting customers and leading our Service Department across SA / NT. This position will be responsible for the day-to-day operations and activities of Epiroc resources within the Lonsdale Service Centre and SA / NT wider region, with the exclusion of Olympic Dam site operations.

Responsibilities of this role consists of but are not limited to the below:

Managing Service resources

Managing activities to meet business objectives

Service cost management

Work in progress management

Completion of reports

Warranty management

Revenue forecasting and invoice management

Ensuring compliance with OHS, Quality & Environment policies of Epirocas well as our customers'

Requirements

Proven leadership ability and effective people management skills

Extensive experience in the maintenance of surface/underground mining equipment, hydraulic repairs, diagnostics, and low voltage electrical repairs

Preventative and breakdown maintenance experience

High level of computer literacy

Ability to communicate at all levels

Country and city description

Adelaide – Lonsdale SA

The current Mining and Rock Excavation business area – core of the future Epiroc - provides equipment for drilling and rock excavation, a complete range of related consumables and service through a global network. The business area innovates for sustainable productivity in surface and underground mining, infrastructure, civil works, well drilling and geotechnical applications.

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