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Collection improvement manager

3 months ago

Brisbane, Queensland, Australia Talent Full time
The role

This Government agency is seeking an experienced Debt Collection Improvement Manager to join the team to streamline their debt collection process. It is a permanent opportunity.

Key Responsibilities

  • Develop and implement data-driven optimisation strategies to enhance debt collection efficiency
  • Lead change initiatives
  • Drive employee engagement and performance through exemplary leadership and empowerment
  • Communication and Stakeholder Management
  • Develop strong relationships with internal and external stakeholders to facilitate project commitment and timely delivery
  • Oversee debt forecasting and reporting functions and identifying trends

Required

  • Experience working in debt management
  • Proven ability to foster innovation and consistently drive measurable improvements
  • Excellent communication and stakeholder management
  • Experience implementing optimization strategies to enhance debt collection efficiency

Apply now to secure an interview or contact Anita Fonseka at
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