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Branch Concierge Hervey Bay
1 week ago
Thorough training program to kickstart your banking career
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Access to extensive employee benefits & discounts
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Be part of a collaborative and high-performing culture
30 hours per week:9:30am - 4:15pm Mon - Fri
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
What we do has a real impact at all stages of people's lives - whether it's opening your first account, saving for a wedding, buying your first home, or planning for your retirement.
Working with us in RBS means you'll positively impact our customers' lives and ensure that when they need us, we're there for them.
See yourself in our team
As Concierge for the Hervey Bay branch at CommBank, you'll be the face of Commbank & the first person customers speak with to assist them
To do this you'll:
- Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
- Build personal connection with customers through meaningful conversations to enhance their experience
- Provide options for the customer through education & demonstration of our inbranch technology and digital banking options
- Be aware of movements within the branch, ensuring it's running effectively & efficiently and that customers are satisfied with their experience
We're interested in people who have:
- A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour
- The ability to manage customer expectations with a professional presence
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us, you'll help customers make informed financial decisions to achieve their goals.
- 'Aboriginal &/or Torres Strait Islander people encouraged to apply' _
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Advertising End Date: 24/06/2024
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