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Consulting Program Manager

3 months ago

Canberra, ACT, Australia Oracle Full time
Consulting Program Manager - Technology/Data Migration-230001P3

Applicants are required to read, write, and speak the following languages: English

Preferred Qualifications

About Oracle Consulting


Oracle Consulting is focused on Oracle Cloud solutions and staffed with the experts that others turn to for best practices.

With our global scale of more than 7,000 experts in more than 100 countries driven by core values of client service, candour, collaboration, commitment & character, we know how to move our customers to the Oracle Cloud using our proprietary Cloud native methodology covering governance, people, process and technology as quickly and cost effectively as possible with the lowest risks.

Oracle Consulting leads in customer success, delivery excellence and innovation.

Our experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies.

Our 100% Oracle Cloud Certification mandate ensures our customers' projects are staffed with the best in the business.

Position Description
The Consulting Program Manager will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through delivery.

To achieve this, the professional would demonstrate expertise to our clients, be responsible for best-in-class customer engagement through demonstration of superior management consulting skills during delivery to enable the extension or expansion of the Oracle customer base.

Typically, a Program Manager will independently lead a multi domain implementation or support an Engagement Leader in a larger program.

The Consulting Program Manager reports to the Portfolio Success Director, Public Service Education and Health for ANZ.

Key Responsibilities

  • Deliver Oracle solutions to meet client business initiatives.
  • Successfully lead teams, being accountable for delivery within plan
  • Support extensions/expansions through successful Delivery
  • Establish strong, lasting and collaborative relationships with the Oracle Sales Management and the larger X-LoB teams to ensure the success of Oracle ANZ Consulting
  • Assist in the bid management process for clients/prospects
  • Ensure success of each delivery engagement both financially and from a customer satisfaction viewpoint
  • Manage issues between Oracle and customers to achieve positive outcome

Role Requirements


You must have a strong track record with 5+ years of Program delivery with substantial interaction experience with customer executives and decision makers.

You must have Product, technology or industry expertise relevant to the practice focus with an ability to develop and maintain client relationships.


Australian Citizenship and a current NV1 clearance is required for this role.

Project/Program Management:

  • Certification in project/program management
  • Proven experience to lead clients through complex business initiatives
  • Delivery experience and knowledge on Oracle's Cloud Technology is preferred.

Content Knowledge:

  • Strong Cloud Adoption
  • Strong Data Migration.
  • Strong networking skills with exisitng network in FS, Govt, or healthcare an advantage
  • Delivery experience and knowledge on ERP is preferred but not essential.

Sales Skills:

  • Innovative thought process & customerfirst mindset
  • Display capability of building and maintaining strong relationships with a diverse set of internal and external constituencies including client executives, legal, technical, finance, support, sales and marketing experts
  • Manage opportunity lifecycle by analysing opportunities and presenting compelling views through the deal qualification process, engaging required internal & external resources.

Professional Attributes:

  • Ability to work within a highly competitive and complex environment.
  • Perseverant, 'cando' attitude (i.e. seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed)
  • High levels of energy, creativity and enthusiasm with a desire to work with a winning team
  • Problem solver who is curious, passionate about results and highly customer focused.
  • Proven ability to operate in a networked environment (matrixmodel, multiple reporting/interactionlines)
  • Strong people/communication skills with fluent written and spoken English.
  • Excellent interpersonal & leadership acumen

Benefits

  • Access to excellent customer base
  • Opportunities to work on complex and varied opportunities.
  • Work with the best of industry talent with extensive development opportunities
  • Comprehensive corporate health insurance

Detailed Description and Job Requirements
As a recognized authority and leading contributor, this project management professional, provides consistent innovative and high quality solution leadership. Responsible for guiding the successful implementation of non-routine and complex business so