Administrator - Underwriting

2 weeks ago


Melbourne, Victoria, Australia AIA Full time

BE THE DIFFERENCE
At AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us.

Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives.

And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

To do this successfully you will:

  • Make outbound calls to facilitate outstanding requirements
  • Engage in teleinterviews with applicants to collect information (both medical and financial)
  • Provide preassessment and reinsurance referral support
  • Pathology, Medical & PMAR management, monitoring requirements and payments
  • Respond to enquiries and keep all stakeholders informed of the progress and status on an ongoing basis
  • Good communication and telephone skills
  • Intermediate knowledge of Microsoft Office Suite
  • Strong process improvement skills
  • Understanding of and exposure to Underwriting processes (preferred but not essential)
  • Experience of working with advisers and support staff
  • Completion of Underwriting courses (preferred)

Why choose AIA:
At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

  • Access our training and development to build on your current skills
  • Career development through internal mobility opportunities
  • Work for a business helping millions of Australian's and make a difference to someone's life everyday
  • Access additional leave days a year to recharge and refresh yourself
  • Enjoy wonderful Health and Wellbeing initiatives that support you
  • Work with supportive and inclusive managers
  • Flexible working arrangements
At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians.

As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives.

We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

Applications close Wednesday 14th February 2024

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