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Underwriting Administrator

3 months ago

Docklands, Victoria, Australia Link Group Full time

Why Link Group
Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.


Retirement and Superannuation Solutions is the largest business under Link Group, and we are the leading administrator for super funds in Australia.

Many of our clients are household names.

We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.


We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.


The Role


A great opportunity for someone who has strong administration skills and attitude, motivated and outcome focused professional looking to join a value driven organization.


- Casual Temp. role for 5 months.

- Melbourne Location
**- Flexible working arrangements (5 days per fortnight in the office)

Key Accountabilities and Main Responsibilities

  • This admin role involves maintaining data, efficient processing of member request (insuranceunderwriting related) from members within the timelines.
  • Providing exceptional service to our partners through completion of all work types in an administrative environment
  • Adherence to agreed service and quality standards
  • Ensuring compliance with all legislative, financial and area specific procedures to minimise any risk to the business
  • Communicating effectively with internal and external stakeholders to resolve enquiries
  • Investigation and ownership of complex queries
  • Actively contributing towards continuous process improvement
  • Demonstrating drive and motivation by keeping uptodate of current industry related information and changes

Experience & Personal Attributes

  • Previous experience within a corporate or professional services environment
  • Intermediate knowledge of MS Office and other software packages
  • Experience in processing high volumes of data
  • Demonstrated customer focus with the ability to collaborate with others to achieve desired outcomes
  • Proven ability to prioritise and time manage multiple tasks to meet tight deadlines
  • Effective communication skills, both written and verbal Demonstrated positive attitude towards learning new skills
We are an inclusive employer whose people work collaboratively.

We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported.

We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.


We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.


How to apply
Link Group is a leading fund administration and share registry specialist.

We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs.

Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner.

Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.


Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients.

We support clients across all superannuation fund sectors including government, industry, retail and corporate.


By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market.

The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.


Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively.

We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported.

We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full poten