HR Administrator

2 weeks ago

Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full time

HR Administrator - 10 month fixed term
Closing date: 21st Jan 2024

About the role and team


Our People Processing Centre (PPC) is the bank's operational hub within People and Culture that facilitate transactional processing of people-related life-cycle activities including offers, on-boarding, staff movements, cross-boarding, off-boarding, and people program support.


We currently have two fixed term opportunities available for an HR Administrator (internally referred to as People Administrator) to join the PPC team reporting into the Team Leader.

One role is part time four days per week for 10 months and the other role is full time for 10 months.


A dynamic role where no two days will be the same as you switch between actioning leader's requests for staff movements, producing letters of offer for employees new to the bank, contractor extension requests, off-boarding support including terminating in appropriate systems, and processing invoices across People Operations.

Working to ensure that all requests are actioned consistently with a high level of accuracy within agreed service response times.


With prior experience in a People and Culture operational or administrative function from a large complex environment you will bring your strong attention to detail, passion for delivering outstanding customer service, and an eye for continuous process improvement.

You can make this role your own by challenging the status quo and identifying opportunities to automate or further refine processes.


Join a People and Culture function whose vision is to grow a community where we want to work, where we are valued, and where we belong.

You'll join a positive, supportive team that are forward focused and always jump in to help each other. Be part of an organisation where your work will be valued, and your input and ideas are always welcome.


These roles can be based in one of our main office locations in Melbourne, Bendigo, or Adelaide for the minimum two days per week that you're in the office, noting that hybrid ways of working are core to how we operate today.


As a People Administrator you'll get to:

  • Process P&C operational requests in accordance with the PPC Procedures and within agreed service response times
  • Ensure work completed is accurate and delivered consistently in a timely manner which contributes positively to the team's brand reputation
  • Take responsibility for positive and professional 'customer' experiences
  • Provide feedback on processes to maintain currency of the team's PPC Procedures
  • Regularly share experience and learnings and problem solve matters with peers through group communication channels and in team meetings
  • Keep leaders/staff informed when processing more complex operational tasks within scope of role

To be successful in the role, you'll have:

  • A diploma in Administration / Human Resources or related discipline preferred but not essential
  • Demonstrated high performance and prior experience working in an administrative role within a People and Culture function (or similar)
  • A highlevel of attention to detail and accuracy
  • Prior experience performing operational administration tasks
  • The ability to follow instructions and procedural guidelines
  • Excellent organisational and time management skills, and the ability to set work priorities to meet deadlines/SLAs
  • Strong written and verbal communication skills
  • Fantastic customer service skills and a passion for your own performance and individual brand
  • Demonstrated ability to investigate complex requests taking ownership for the accuracy of the outcome
  • Intermediate competency across the Microsoft office suite

About Bendigo Bank


With over 7,000 employees, we are Australian's most trusted retail bank, our purpose is - 'to feed into the prosperity of our customers and communities, not off it'.

We are one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they're great to work with? They told us Great benefits, work life balance, and flexibility

  • Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that
  • We know the last few years have been rough, so we have partnered with
    Sonder as our EAP provider that is so much more than just oneonone counselling. At the touch of a button, you will have access to selfhelp 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.
So, what are you waiting for? Come and join the better big bank

Still in two minds?
We appreciate the support recruitment agencies give businesses every day, however, we have got this. Our recruiters will reach out t

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