Team Support Manager

1 week ago

Coburg, Victoria, Australia Kennards Self Storage Full time

Opportunity to Join Australia's Leading Self Storage Operator

What Kennards Self Storage Can Offer You:

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All the responsibility and freedom as a manager, without the KPI pressures
:

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Enjoy Stability - join a company that continues to grow:

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Enjoy Variety - this role has a bit of everything from customer service to cleaning & property maintenance:

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Enjoy Learning - we'll teach you everything you need to know and more:

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Enjoy travelling around Melbourne and connecting with lots of new people:

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A collaborative team environment with supportive management:

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Leadership training and development:

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Working hours that offer great work/life balance.

No late nights or early mornings:
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Pro-rata Annual Leave and Sick Leave, and a salary containing a built in travel allowance
:

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Employee Referral Program - earn generous bonuses for inviting your friends to work with us

About Kennards Self Storage


For nearly 50 years, Kennards Self Storage, a privately owned Australian family business has led the industry through our innovation and passion for our customers and our team.

Self-storage has evolved into an elegant and sophisticated service, offering a peace of mind solution for people in times change, as well as selling a range of packaging materials for the convenience of our customers.


With 100 locations across Australia and New Zealand, along with our ongoing growth strategy, means we need more great people.

We believe every individual should have the Freedom to make decisions, achieve, grow, and prosper.

Our values are wrapped around FREEDOM, our teams have the freedom to operate their centres like their own businesses, with the support from their Operations Manager.

At Kennards, its ok to make mistakes We encourage a
"give it a go" attitude and support our teams as they grow and develop in their roles.

It is an open and supportive workplace, that encourages everyone to add value in their own unique way.

A little about the role:

  • It's kinda retail but different
  • It's kinda property management but more
  • It's kinda admin but not completely
  • It's all about supporting our broader VIC team, and ensuring our centres have appropriate coverage (similar to a roving relief manager in the retail industry)
  • It's all about helping customers
  • It's all about Freedom, and having fun

Who you are:

A passionate person with a customer service centric ethos. You share the enthusiasm in our journey to making Kennards Self Storage a famous Australian Household brand.

This is what will help:

  • Previous experience in a customer service role, sales positions, or even hospitality
  • You have great problemsolving skills and get a buzz when you find that solution for your customers.
  • Proactive and not afraid to take the lead.
  • Proven ability to work autonomously, while taking initiative and making decisions on your own.

Why Kennards Self Storage:

At Kennards Self Storage your contributions and feedback have meaning and can drive a purposeful change.

We have a focus on our company culture and are proud to say that we invest heavily in this, including training, and yearly survey's to measure how we are performing.

In short, the culture we have worked hard to achieve, can be summed up as Constructive, Encouraging, Achievement driven and Caring.

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