Cluster Manager

Introduction:

Thanks for considering embarking on a journey with Pillow Talk We call it a journey because for many of our colleagues that's exactly what it's been.

Whether you're interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.

By way of brief introduction, we are a well-established, on-trend home décor and linen retailer.

From humble beginnings (some 45 years ago), we've scaled to 64 stores across Australia and we're still growing Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers.

Home really is where the heart is, and for those of you who join us, that's just how you'll feel - at home

Description:

Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Cluster Manager role based at our Artarmon store.

As a Cluster Manager at Pillow Talk, you'll partner with the Store Managers across 3 of our beautiful Sydney stores to nurture and support their professional growth and development.

You'll review store and team member performance on a regular basis and collaborate with respective Store Manager to formulate and execute action plans that leverage the store's potential.

You'll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth.

You'll coach your team in the art of communicating our brand story, evoking in-store passion and brand loyalty with team members and customers alike, and empower your team by demonstrating how their efforts align with the business strategy.

A bit about you...

• Experience in multisite management with a passion for inspiring and motivating teams
• Experience in a commercial, customercentric store leadership role in a busy retail environment
• A proven track record of leading teams to consistent achievement of revenue targets
• Operational agility with a strong inventory management capability
• Fashion or trend oriented with strengths in visual display and stock presentation
• Consultative selling experience with proven ability to train and coach in the art of consultative selling
• Entrepreneurial spirit with a track record of creating and implementing ideas to improve store trade
• Exposure to high volume, large format retailing
• Strong delegation and ability to optimise your team's productivity

Why we think you should consider joining the Pillow Talk Tribe

• Competitive Salary DOE, plus super, and generous monthly performance incentives (circa $810k pa)
• 60% store discount after qualifying period T&C's apply
• Free onsite parking
• 100% Australianowned and operated company
• One of the largest linen and homewares specialists in the country
• Opportunities for further learning and career growth
• Warm, friendly and supportive work environment
• Passionate and knowledgeable team
• Ontrend, highquality products that make "selling" a true pleasure
• Family values and a culture of inclusivity and belonging

We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us.

Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren't justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.

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