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Student Support Officer South Brisbane, Brisbane

3 months ago

Brisbane, Queensland, Australia LTT Group Full time

Do you have a wonderful phone manner and experience in admin? We want to hear from you
We're looking for a full-time Student Support Officer to join our Brisbane team.

A day in the life
Leveraging your natural organisational skills, you'll be responsible for a diverse range of administrative activities that enable our trainers to progress our students to graduate


While your attention to detail, ability to prioritise your work and strong work ethic will be key in diligently and accurately following up with Trainers and Students regarding their training progression.

This goes hand in hand having patience, maturity and a considerate nature that will allow you to help our students with enquiries over the phone and in person.


Reporting to the Operations Manager, you'll have the opportunity to work as a crucial part of our close-knit team in Brisbane supported by head office located in Perth.


Must-haves

  • Min 5yrs experience in Customer Service
  • Min 2yrs experience working in a Registered Training Organisation (RTO)
  • Experience in VETtrak Student Management System
  • High level of computer literacy, accuracy and attention to detail
  • Excellent interpersonal, communication and organisational skills

Perks

  • A remuneration package above the industry standard
  • Staff events
  • Work with a friendly and progressive company as we expand operations throughout Australia
  • Workplace Traineeship to further your skills