Case Manager

3 weeks ago

Nambour, Queensland, Australia Lutheran Community Care Full time

Casual positions available

Base pay scale:
$ $48.25 per hour (includes 25% casual loading)


Located in Nambour on the Sunshine Coast, our Graceville Centre provides support to individuals living with a disability and/or mental illness.

All Graceville services are conducted by working with individuals in a strength based and recovery focused framework. Graceville Centre operates nine programs that provide support to clients either on site or in their own homes. We are a growing service and regularly have internal opportunities for career growth.

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day.

They bring our vision to life helping those we serve to pursue the lives they hope for and enabling the communities we are part of to thrive.


As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.


As a Case Manager you will work directly with individuals living with a disability and/or mental health helping them to increase their independence, maintain their wellness and ultimately improve the quality of their life.


Responsibilities will include:

  • One on one client facing work including medication assistance, personal care, domestic assistance and assisting clients in reaching their personal goals
  • Involvement in implementing and reviewing case management plans and liaising with clients and stakeholders
  • Utilising strengthsbased practice in the development and implementation of client's individual support plans;
  • Maintaining an environment that empowers service users and promotes positive behaviours, positive learning, skills development and independence
  • Minimum availability to work 2 sleepover shifts per week (if required)

About you:

The successful applicant will have:

  • Relevant experience within the Community Services sector or experience in a relevant industry with transferable skills. Tertiary qualifications are desirable but not mandatory.
  • A valid Australian Drivers License
  • Effective and professional interpersonal and communication skills
  • Accurate and timely decisionmaking skills
  • Ability to work in a fastpaced environment
  • Be comfortable working both autonomously and as part of a team
  • A basic understanding of Outlook, Excel, Word and Accessing apps on your mobile phone.
  • A positive attitude and willingness to learn on the job

What's on offer:

A professional work environment in an organisation that genuinely cares, values dedication and performance

Supportive and collaborative team

Amazing and fulfilling work environment

Excellent hourly rate

Learning and development opportunities, including internal supervision

Access to salary packaging

Work life balance

Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances

Membership to our full service Employee Assistance Program, including professional, lifestyle and wellness support

For enquiries regarding this position please contact Melanie Anderson on

To view the position description please click here.

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