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Community Response Officer

3 months ago

Campbelltown, Australia Campbelltown City Council NSW Full time

Reference Number:

S

Closing Date:

Employment Type:
Permanent Full Time

Community Response Officer

  • Permanent fulltime
  • Salary from $1, $1,596.70 per week + 11% superannuation
  • Award increase from July 202
  • Generous leave provisions including 5 weeks annual leave


The Community Response team is responsible for enforcement of animal control, abandoned motor vehicles investigation, parking enforcement, footpath obstructions investigation, overgrown land, compliance programs, illegal roadside trading investigation and litter/rubbish dumping investigation.


About us:

We are not your usual, we are upbeat, resourceful and determined.

Our staff and community are at the core of what we do, looking for ways to work together and support each other.

Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let's get something started

About the role:


We are currently seeking an enthusiastic Community Response Officer to join our growing team due to the expansion of our growing community.

In this role, you will be responsible for carrying out patrols, raising community awareness of illegal parking behaviour, companion animals and reporting related issues observed on duty and enforcement of related legislation and regulations as necessary to reduce the level of illegal parking.


  • Tertiary qualifications and/or demonstrated knowledge and experience in relevant local government regulatory functions and services or similar activities.
  • Knowledge and understanding of local government regulatory, environmental, building, development control, certification and protection of the environment functions and services.
  • Extensive experience in a similar role.
  • Experience in issuing penalty notices using electronic devices.
  • High level interpersonal communication, negotiation, mediation and conflict resolution skills.
  • Ability to thoroughly research, assess and determine regulatory matters, negotiate and develop solutions to achieve satisfactory outcomes.
  • Ability to observe details, record information in an accurate and legible manner and write quality reports.
  • Ability to competently and effectively handle and control animals, particularly dogs and cats.
  • Ability to exercise delegation of authority and to operate effectively and professionally with limited direct supervision.
  • Willingness to work a rotating roster, including weekends and public holidays.
  • Commitment to living our values of respect, integrity, trust, teamwork and optimism.

As a member of our friendly and passionate team, you'll receive the following benefits:

  • Permanent full-time position
  • 38 hours per week with a rotating roster
  • Salary from $1, $1,596.70 per week + weekend and public holiday penalty rates (when applicable) + 11% superannuation
  • Award and superannuation increase from July 202 5 weeks annual leave
  • A fully maintained vehicle under Council's leaseback vehicle policy
  • Mobile phone
  • Generous leave provisions, including long service leave after 5 years
  • Exciting career development opportunities
  • Staff car park

Key contact:
For further information on this position, please contact Cameron Henshaw, Coordinator Community Response on

Applications close:
Monday 18 March 2024

Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people.

Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.