Team Leader

1 week ago

Toowoomba, Queensland, Australia The State of Queensland Full time

Provide the opportunity to make a difference in the lives of people with a disability by supporting them to live an active and fulfilling life.

As a Team Leader, you will manage, supervise, and mentor a number of operational service delivery teams to ensure staff of these teams consistently demonstrate professional and ethical conduct and provide high quality services and support to people with an intellectual disability.

The Team Leader key responsibilities are:

• Managing, implementing, and monitoring the delivery of accommodation support and respite services to people with an intellectual disability, ensuring high quality outcomes, consistent service provision and continuous improvement in accordance with Human Service Quality Standards and AS&RS' Governance Structure.

• Providing leadership and supervision to a number of operational service delivery staff in accordance with human resource management policies and procedures to ensure the delivery of high-quality, 24-hour support to people with an intellectual disability who access services from the department.

• Developing effective working relationships with key stakeholders including people with a disability, families, guardians, other government, and non-government agencies.

• Monitoring the implementation of all relevant legislative requirements, departmental policies, and guidelines.

Delegations
The position holds human resource and financial delegations.
Is this role for you? Consider the Leadership competencies for the role.

The Queensland Public Service Leadership competencies for Queensland (LCQ) applies to all role profiles within the department. This role profile is aligned to the team leader profile of the LCQ and outlines the relevant competencies from the team leader profile that are the basis of assessment of your suitability for the role.

To be successful in this role you will be required to demonstrate competency in relation to technical requirements of the role as well as the Leadership competencies for Queensland:

Vision

• Thinks critically and understands the organisations vision, through team and stakeholder consultation ensuring delivery of high quality customer-focused outcomes in line with work priorities.

• Gathers insights and challenges the status quo, to formulate innovative solutions and define new opportunities in the delivery of customer-focused services.

Results

• Builds and sustains relationships by listening attentively and relaying expert information in a non-technical, timely manner ensuring a mutually beneficial connection.

• Role models accountability to the team and implements reporting systems to monitor the teams' work for the execution of quality results through professionalism, persistence and transparency.

Accountability

• Maintains and role models a high standard of practice through governance and risk management by adherence to policies and procedures, identifying organisation risk and proposing mitigation strategies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

This recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.

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