Sales Assistant

1 week ago

Canberra, ACT, Australia SOS Recruitment Full time

Sales Assistant
Permanent Full-Time Opportunity | Canberra Location | From $60,000 per annum plus superannuation

OVERVIEW
Our client is currently seeking an experienced Sales Assistant to join their team.

As a key member of the sales team team, you will cultivate and nurture client relationships through various administrative support duties to drive sales and business outcomes.

You will directly support a Sales Executive through the below duties.

YOUR RESPONSIBILITIES

  • Assist in generating leads and identifying potential clients in need of digital forensic tools, services, and training.
  • Collaborate with the sales team to prepare and support sales presentations and proposals.
  • Coordinate with technical staff to gather information and provide accurate estimates for services.
  • Maintain client records and update the customer relationship management (CRM) system.
  • Follow up with clients to ensure satisfaction and address any concerns or issues.
  • Keep abreast of industry trends, competitive offerings, and changes in digital forensic technology.
  • Assist with marketing efforts, including social media updates, website content, and promotional materials.
  • Provide administrative support to the sales team, including scheduling appointments and managing calendars.

EXPERIENCE / REQUIREMENTS

  • Previous experience in a sales support or customer service role, preferably in the digital forensic or technology sector.
  • Knowledge of digital forensic principles, tools, and methodologies is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
  • Proficiency in Microsoft Office suite and familiarity with CRM software.
  • Bachelor's degree in a relevant field (e.g., computer science, criminal justice) preferred, but not required.
  • History of achieving and exceeding sales targets and business growth.
  • Willingness to travel to meet with clients, attend industry events, and oversee sales activities.

IMPORTANT TO NOTE
**You may be required to complete a Police Check throughout the recruitment process.

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