Home Care Coordinator

2 weeks ago

Noosa, Queensland, Australia Rural Lifestyle Options Australia Full time

About us

For over 30 years, Rural Lifestyle Options Australia (RLOA) have supported people with a disability to strive for more and live their best lives

Today, we have grown to support hundreds of clients across a variety of difference services under the NDIS and deliver bespoke Home Care Packages (HCP) which are tailored to assist consumers in remaining independent in their own homes for longer under our Aged Care model. As an organisation, we are passionate about supporting others to chase their dreams and aspirations, and we do it – one person and one life goal at a time.

If you are enthusiastic about supporting others and making a meaningful difference, joining our incredible team may be the next career move for you.

To learn more about the important work that we do in the community, please visit

About the role

As our Home Care Coordinator, you will support our dynamic team to deliver compassionate, consumer-focused care. You'll work closely with our consumers to understand their goals, preference, and needs to co-design individualised care plans within their budgets.

In this remote based role, you will report to the Home Care Manager and will be responsible for coordinating the care and support of our growing consumer base across Gympie, Bundaberg, Gladstone, North Burnett, South Burnett, Fraser Coast, Noosa Shire and Sunshine Coast regions.

This role is not just about coordinating services however It is about enabling our consumers to live their best lives while supporting functional independence, wellness and lifestyle choices in a Consumer Directed Care (CDC) environment.

If you are passionate about Aged Care Home Care and have a genuine desire to supporting others in achieving their personal goals and maintaining independence, this role may just be perfect for you

Your responsibilities:

  • Actively monitor and support the daily operations within Aged Care Home Care settings to guarantee the provision of high quality services.
  • Empower and enhance the skills of Support Staff by sharing knowledge, offering leadership and promoting professional and effective behaviour.
  • Exhibit reliability and integrity when interacting with both internal and external stakeholders, ensuring their needs and requirements are addressed.
  • Engage with consumers to develop tailored Care Plans, completing all necessary documentation to facilitate the delivery of services.
  • Guide and motivate staff in a manner that enhances their competencies and commitment to delivering quality care.
  • Maintain up-to-date knowledge of, and strictly adhere to Rural Lifestyle Options Australia's policies and procedures, Code of Conduct, and all relevant legislation affecting service delivery.
  • Be willing to work beyond standard office hours (where required) and participate in after-hours on-call services, as well as represent the organisation at events and expos promoting Aged Care Home Care services as needed.

About you

  • Significant experience in the Aged Care industry, with a comprehensive understanding of Home Care Package guidelines and other program service requirements.
  • Certificate III in Aged Care and substantial management experience.
  • Possession of a current Australian Driver's Licence.
  • Proficient in Human Resources and Performance Management, with a track record of effectively leading teams and enhancing employee performance.
  • Solid experience in ensuring compliance with industry standards and organisational policies, safeguarding the integrity and reputation of the organisation.
  • Exceptional interpersonal and leadership skills, capable of motivating staff and promoting a positive and productive work environment.

We offer

  • A competitive $82,044 starting salary.
  • A suite of employee award and recognition programs.
  • Salary packaging up to $15,900 per FBT year prorata.
  • Meal entertainment and venue hire annual cap of $2,650 per annum prorata.
  • Branded vehicle for work purposes.
  • Discounted private health insurance through HCF.
  • Ongoing learning and development and career advancement opportunities.

How to Apply

To join the team please click "Apply" and include your detailed resume and covering letter addressing the key areas of responsibility. Please also supply at least two current referees.

For any enquiries about the position, please phone and ask to speak with our Home Care Manager, Lisette Austin.

IMPORTANT POINTS TO REMEMBER:

  • Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).
  • Successful candidates will be required to provide a current NDIS Worker Orientation Module certificate and COVID-19 Infection Control certificate.
  • Rural Lifestyle Options Australia acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
  • We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders, and people from culturally diverse backgrounds to apply for this job.
  • Only successful applicants will be notified for an interview.
  • We do not consider agency applications.
  • We are happy to wait for the right person to join our team, so applications remain open until then. This does mean that applications will close when we have found that person, so if you think this may be you please act now and apply

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