Mobile Lender

Introduction:

We are Australia's Defence Bank.

Established in 1975, we have 33 branches across Australia, an award-winning mobile app, and over 200 employees who make us a great place to work.

As a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members that make up the defence community.

We consider it a privilege to serve those who protect us.

To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

Are you someone looking to grow your career in the Mobile Lending space? We are looking for a Mobile Lender who is eager to develop their skills in lending and be mentored by experts in the industry.

This is an exciting opportunity where you can really make a positive impact and develop your career as a Mobile Lender with the support of your leader and team.

This position will also be exposed to new technology systems being implemented in 2023 (an exciting time) which will enhance efficiency and set you up for success.

This full-time permanent position will be based at our Enoggera branch; however you will have the option to work remotely.

Travel will be required within the Queensland region, in particular going to our member bases, either at our branches or elsewhere.

A vehicle will be provided for travel purposes.

The Mobile Lender will contribute to the purpose and ongoing success of Defence Bank by delivering outstanding customer service, developing new members, and empowering members to gain greater financial success through connecting them to attractive lending solutions.

Description:

This position is accountable for:

• Acquiring and developing business, building consultative relationships and delivering outstanding member service to meet members' home loan and other financial needs and timelines.
• Proactively developing and working collaboratively with branch staff, networks and partners to leverage referral business.
• Proactively managing your WIP (working in progress) to ensure high levels of conversion from enquiry through to settlement.
• Maintaining contact with members post settlement to assist with ongoing lending needs and maximise retention via strong service provided.
• Identifying an acceptable level of lending risk, within approved delegation and pricing parameters and in line with Defence Bank's risk appetite and policies.
• Be and advocate for and promote Defence Bank by building relationships within Defence Community, Defence Industry Partners, and within the broader community to grow and build awareness of our service offerings and grow our member base and product portfolios.
• Supporting the business to meet strategic initiatives and ad hoc requests as needed.

Skills and Experiences:

What you will bring.

You're passionate about delivering outstanding service while seeking opportunities to meet and exceed sales targets and thrive on the challenge of growing a sustainable business.

To be successful in this position you will have a proactive approach to all things lending and be hungry to learn and grow to further develop your career.

You have:

• At least one two years' home lending experience
• At least one two years' experience in a proactive 'hunting' sales environment building relationships through needsbased conversations.
• Vocational Qualification in financial services is desirable.
• A Tier 2 qualification is preferred but not required.
• Valid Australian Motor Vehicle Drivers Licence

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:
Flexible working arrangements
Reward and recognition platform - a number of vouchers, discounts, ecards and more
Thank you day - each year our employee receive one additional day of paid leave for 'CEO Day'
Employee assistance program
Corporate wardrobe allowance
Volunteer and community service leave
Referral reward
Education Assistance
Attractive parental leave benefits

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.

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