Current jobs related to Service Desk Analyst - Parkville, Victoria - Talent International
-
Business Analyst
21 hours ago
Parkville, Victoria, Australia Peter Mac Full timeAbout the RolePeter Mac is seeking a highly skilled Business Analyst to join our People Systems Program team. As a Business Analyst, you will play a critical role in the implementation of our HRIS Rostering system, working closely with stakeholders to gather business requirements and develop solutions that meet their needs.Key ResponsibilitiesUndertake...
-
Client Relations Specialist
2 weeks ago
Parkville, Victoria, Australia UniLodge Full timeAbout the RoleAs a Customer Service Coordinator, you will play a pivotal role in enhancing the experience of our residents. This position is essential in ensuring that all interactions at the front desk are handled with professionalism and care.Key ResponsibilitiesManage the daily operations of the front desk, focusing on delivering outstanding service to...
-
Client Relations Coordinator
2 weeks ago
Parkville, Victoria, Australia UniLodge Full timeAbout the RoleAs a Customer Service Coordinator, you will play a pivotal role in enhancing the experience of our residents. Your focus will be on delivering exceptional service and ensuring a welcoming environment.Key ResponsibilitiesManage the daily operations of the front desk, prioritizing resident satisfaction.Address resident inquiries regarding their...
-
Client Relations Coordinator
2 weeks ago
Parkville, Victoria, Australia UniLodge Full timeAbout the RoleAs a Customer Service Coordinator, you will play a vital role in enhancing the experience of our residents. This position is designed for individuals who are enthusiastic, dedicated, and eager to contribute to a vibrant community.Key ResponsibilitiesManage the front desk operations with a focus on delivering outstanding service to...
-
Platform Security Operations Specialist
3 days ago
Parkville, Victoria, Australia University of Melbourne Full timeAbout the RoleThis is an exciting opportunity to work with the Enterprise Platforms team and Cybersecurity team to maintain a high-level awareness of current cybersecurity issues that could impact supported platforms, leading the deployment of patches, implementing mitigation strategies or otherwise ensuring IT systems comply.Your responsibilities will...
-
Virology Quality Assurance Specialist
1 week ago
Parkville, Victoria, Australia Healthcare Professionals Group Full time{"Benefits": "Enjoy a supportive and stable work environment with opportunities for growth and development.Collaborate with a global team of professionalsContribute to the development of innovative biotechnology solutionsWork in a dynamic and fast-paced industry", "About the Company": "Healthcare Professionals Group is a leading recruitment agency...
-
Strategic Solutions Expert
6 days ago
Parkville, Victoria, Australia University of Melbourne Full timeAbout the RoleThis is an exciting opportunity for a talented Solutions Consultant who will engage with university user groups to raise awareness of IT services and provide consultancy for complex technical needs. The role involves Initiative Management, Solution Consulting, and Stakeholder Relationship Management while working closely with Business Analysts,...
-
Platform Security Operations Specialist
5 days ago
Parkville, Victoria, Australia University of Melbourne Full timeAbout the RoleThis is an exciting opportunity to work with the Enterprise Platforms team and Cybersecurity team to maintain a high-level awareness of current cybersecurity issues that could impact supported platforms, leading the deployment of patches, implementing mitigation strategies or otherwise ensuring IT systems comply.Your responsibilities will...
-
Platform Security Operations Specialist
6 days ago
Parkville, Victoria, Australia University of Melbourne Full timeAbout the RoleThis is an exciting opportunity to work with the Enterprise Platforms team and Cybersecurity team to maintain a high-level awareness of current cybersecurity issues that could impact supported platforms, leading the deployment of patches, implementing mitigation strategies or otherwise ensuring IT systems comply.Your responsibilities will...
-
Virology Quality Assurance Specialist
1 week ago
Parkville, Victoria, Australia Healthcare Professionals Group Full time{"Benefits": "Enjoy a supportive and stable work environment with opportunities for growth and development.Collaborate with a global team of professionalsContribute to the success of a leading Biotechnology companyBe part of a dynamic and expanding company culture", "About the Company": "Healthcare Professionals Group is a global recruitment agency...
-
Platform Security Operations Specialist
2 weeks ago
Parkville, Victoria, Australia University of Melbourne Full timeAbout the RoleThis is an exciting opportunity to work with the Enterprise Platforms team and Cybersecurity team to maintain a high-level awareness of current cybersecurity issues that could impact supported platforms, leading the deployment of patches, implementing mitigation strategies or otherwise ensuring IT systems comply.Your ResponsibilitiesOversee the...
-
Strategic Solutions Consultant
2 weeks ago
Parkville, Victoria, Australia University of Melbourne Full timeAbout the RoleThis is an exciting opportunity for a talented Solutions Consultant who will engage with university stakeholders to raise awareness of IT services and provide consultancy for complex technical needs. The role involves Initiative Management, Solution Consulting, and Stakeholder Relationship Management while working closely with Business...
-
Platform Security Operations Specialist
1 week ago
Parkville, Victoria, Australia University of Melbourne Full timeAbout the RoleThis is an exciting opportunity to work with the Enterprise Platforms team and Cybersecurity team to maintain a high-level awareness of current cybersecurity issues that could impact supported platforms, leading the deployment of patches, implementing mitigation strategies or otherwise ensuring IT systems comply.Your responsibilities will...
-
Analyst
4 months ago
Parkville, Australia University of Melbourne Full time**Job no**: 0052591 **Location**:Parkville **Role type**:Full-time; Continuing **Department/School**:Student and Scholarly Services **Salary**:UOM 6 - $92,749 - $100,397 p.a. plus 17% super - Dive into dynamic projects, analysing data and advising on strategies to elevate student recruitment and admissions. - Collaborate on innovative solutions, optimising...
-
Quantitative Analyst
3 weeks ago
Parkville, Australia University of Melbourne Full time**Job no**: 0051957 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Chief Financial Officer Group **Salary**:UOM 8 - $119,752- $129,607 p.a. plus 17% super - **Build and maintain advanced analytical models to guide strategic decisions and support university goals.**: - **Enhance decision-making through data driven insights and...
-
Data and Reporting Analyst
3 months ago
Parkville, Australia University of Melbourne Full time**Job no**: 0062117 **Location**: Parkville **Role type**:Full-time; Continuing **Department**: Student and Scholarly Services **Salary**: UOM 7 - $102,338 - $110,780 p.a. plus 17% super - Create dynamic and engaging reporting for various audiences. - Use your analytical skills to deliver business insights into the student experience. - Brilliant benefits...
-
Quantitative Analyst
3 weeks ago
Parkville, Australia University of Melbourne Full timeAbout the Role As a Quantitative Analyst, you will be a key player in shaping the University's financial future. You will join a team dedicated to using data to drive strategic decisions, collaborating with leaders across the institution to develop advanced models and insights. Your work will directly support the University's long-term goals with a...
-
Statistical Data Analyst
4 months ago
Parkville, Australia Murdoch Childrens Research Institute Full timeWork in Parkville, just a hop away from the CBD, Melbourne Zoo & Queen Victoria Markets Attractive salary $90,549- $100,952 per annum + super 12-month full time contract opportunity to make an impact and contribute to Australia's largest child health research institute Join the forefront of vaccine safety innovation! The Health Informatics Group supporting...
-
Scheduling Analyst
3 months ago
Parkville, Australia University of Melbourne Full time**Job no**:0057450 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Student and Scholarly Services **Salary**:UOM 7 - $102,338 - $110,780 p.a. plus 17% super - Play a key part in the analysis and logístical operations of scheduling up to 100,000 exams per semester! - Support the Exams and Graduations operations during the event...
-
Service Improvement Analyst
4 weeks ago
Parkville, Australia University of Melbourne Full timeAbout the Role To lead and inspire the practice of continuous Service Improvement mindset and methods in projects and initiatives within the Digital Design & Service Experience (DDSE) team. To design and improve the experiences of and services to students, staff, and academics. Your responsibilities will include: Support the delivery of sustainable...
-
Service Improvement Analyst
4 weeks ago
Parkville, Australia University of Melbourne Full time**Job no**: 0063693 **Location**:Parkville **Role type**:Full-time; Fixed-term for 24 months **Department**:Operational Performance Group; Chief Operating Officer Portfolio **Salary**:UOM 7 - $106,432- $115,211 p.a. plus 17% super - **Drive continuous improvement as part of the Digital Design & Service Experience team.**: - **Brilliant benefits and a...
-
User Research Analyst
4 weeks ago
Parkville, Australia University of Melbourne Full timeAbout the Role The User Research Analyst supports understanding of the needs, motivations and expectations of our students and staff. Currently we are delivering a large-scale Digital Transformation program and in this role, you will partner with researchers to deliver insights to designers and business stakeholders. This collaboration may include...
-
Procurement Insights Analyst
4 months ago
Parkville, Australia University of Melbourne Full time**Job no**: 0062563 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Chief Financial Officer Group **Salary**:UOM 6 - $96,459 - $104,413 p.a. plus 17% super OR UOM 7 - $106,432 - $115,211 p.a. plus 17% super Salary will be commensurate with skills and experience. - Drive strategic decisions in Procurement Services through insightful...
-
User Research Analyst
4 weeks ago
Parkville, Australia University of Melbourne Full time**Job no**: 0051790 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Operational Performance Group; Chief Operating Officer Portfolio **Salary**:UOM 6 - $96,459 - $104,413 p.a. plus 17% super - **Support research and design activities to generate insights into student and staff needs, motivations, and expectations.**: - **Translate...
-
Parkville, Australia theroyalch Full timeThe Hospital: The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. RCH has cared for the...
-
Planning & Reporting Analyst
3 months ago
Parkville, Australia University of Melbourne Full time**Job no**: 0058047 **Location**:Parkville **Role type**:Full-time; Continuing **Faculty**:Medicine, Dentistry and Health Sciences **Department/School**:Melbourne Medical School **Salary**:UOM 7 - $106,432- $115,211 p.a. plus 17% super - Provide high-quality data analysis and management reporting to support strategic planning and operational finance...
-
Student and Curriculum Data Analyst
4 months ago
Parkville, Australia University of Melbourne Full time**Job no**: 0062869 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Student and Scholarly Services **Salary**:UOM 7 - $106,432 - $115,211 p.a. plus 17% super - Translate complex data into actionable reports for diverse stakeholders. - Develop models and algorithms to uncover trends and enhance decision-making. - Brilliant benefits...
-
Customer Service Coordinator
2 months ago
Parkville, Australia UniLodge Full time14th August, 2024 Join our team at UniLodge @ UoM - Lisa Bellear House located on the Royal Parade in Parkville, VIC Permanent Full Time opportunity Fun and supportive team culture, with real internal training opportunities offered to staff WHY UNILODGE UniLodge specialise in student accommodation and have been an industry market...
-
Parkville EMR Integration Analyst FT
4 weeks ago
Parkville, Australia theroyalch Full timeThe Hospital: The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. RCH has cared for the...
-
Admin Officer
2 weeks ago
Parkville, Australia The Royal Melbourne Hospital Full timeJob Description - Admin Officer**Req ID**:1506**Posting Start Date**:13/09/2024**Advertisement End Date**:12/10/2024**Work Location**:Waratah Community Health ServiceThe Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The...
-
Consultant Paediatrician
1 month ago
Parkville, Australia theroyalch Full timeThe Hospital: The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. RCH has cared for the...
-
Solution Consultant
3 weeks ago
Parkville, Australia University of Melbourne Full time**Job no**: 0056200 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Business Services **Salary**:UOM 8 - $119,742 - $129,607p.a. plus 17% super - **Raise awareness of IT services & provide consultancy for complex technical needs.**: - **Collaborate closely with Business Analysts & Solution Architects to shape and implement tailored...
-
Commercial Analyst
4 months ago
Parkville, Australia University of Melbourne Full time**Job no**: 0061057 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Chief Financial Officer Group **Salary**:UOM 8 - $115,137-$124,622 p.a. plus 17% super - Leverage the University’s financial strengths and address challenges - Participate in a diverse range of strategic financial projects and gain broad exposure across the...
Service Desk Analyst
3 months ago
Job Details:
Location
Parkville
Salary
ASAP start, flexible working
Job Type
Full Time
Ref
BBBH94690_
Contact
Carly Llorente
Posted
about 1 hour ago
Working for this well-known health services organisation as a Service Desk Analyst you will be a central point of contact for all ICT related issues via a helpdesk.
Key activities
- Providing level 1 support connecting into users pc's to diagnose and fix issues over the phone
- Escalation and routing of requests through to internal ICT teams as well as external vendors
- Delivering an exceptionally high level of customer service
- Strong technical skills and ability to adeptly fix and resolve issues relating to desktops and peripherals
- Document inquiries in the IT Service Management System; ServiceNow
Skills and experience
- Experience providing support in a large environment in a level 1 service desk capacity
- Outstanding customer service focus
- Basic troubleshooting skills
- Experience logging tickets
- Solid knowledge of Microsoft technologies
- Highly developed communication and interpersonal skills
- Solid team player
