Senior Data Analyst

2 weeks ago

Sydney, New South Wales, Australia Prezzee Full time

As a Senior Data Analyst at Prezzee, you will play a crucial role in gathering and interpreting data from across the business to support decision-making processes and achieve our strategic goals. You will identify patterns and trends in complex datasets, share insights and recommendations with senior stakeholders, and maintain the data infrastructure that forms our analytics stack. This role is instrumental in fulfilling our FY24 strategic ambition to disrupt the gift card and payments market globally.

Hybrid role based in Sydney.

General Responsibilities:

  • Report on key business metrics to stakeholders across various departments, including Product, Strategy, Marketing, and Customer Care.
  • Identify and interpret trends or patterns in complex data sets using data science and machine learning techniques.
  • Clean and normalize data from core business applications (e.g., Segment, Braze, the Prezzee back-end).
  • Present data-driven findings and recommendations to the business in a clear and actionable format.
  • Work directly with management teams to gather requirements, scope and prioritize analytics work, and provide regular status updates.
  • Engage with senior business stakeholders to understand and document user journeys to design and implement product feature analyses.
  • Ask the right questions to different stakeholders to identify the real problems to solve, which might not always be apparent initially.
  • Provide thought and technical leadership to more junior analysts.

Technical Responsibilities:

  • Write efficient, well-documented code.
  • Maintain the infrastructure and tools that form our analytics stack.
  • Create and update documentation for our analytics workflows and processes.
  • Evaluate existing analytics processes for inefficiencies, problems, and inaccuracies, and identify improvement opportunities.

About You:

  • Highly dedicated ethos with a strong sense of accountability for your work.
  • Ability to adapt to changing priorities, be flexible, and take ownership of outcomes.
  • Minimum of 5 years' experience in analytics and reporting roles.
  • Experience in data models and reporting packages.
  • Ability to analyze large datasets and write comprehensive reports.
  • Strong verbal and written communication skills.
  • Analytical mind and inclination for problem-solving.
  • Attention to detail.
  • Experience programming in SQL, Python, or similar languages.
  • Proficiency in data visualization.
  • Great understanding of spreadsheet tools.
  • Experience with Business Intelligence tools.

Benefits:

  • We run an incentive scheme based on both company-wide targets and individual performance.
  • Generous benefits including employee referral program and staff discounts
  • You will work alongside an experienced team who will challenge you every day (and expect you to challenge them back)
  • Regularly have virtual and face-to-face events to help us bond and maintain our community vibe.
  • Prezzee Flex: genuine flexibility is our natural norm with our hybrid work environment. We also offer flexible hours, Culture Swap Days & 30 day work from anywhere* opportunities.
  • Self led online learning to formal Leadership Development programs, as well as industry specific learning opportunities, and Lunch & Learn sessions.
  • Be an advocate or ally and create connection and belonging in our employee Resource Groups such as EmpowHer and Pride.
  • Global Value Ambassador Program creating value inspired initiatives for our Prezzee People.
  • Lifeworks Wellbeing platform to support your mental, social, financial and physical wellbeing.

The Prezzee Story

Prezzee is a global digital gifting platform that creates human connections through remarkable gifting moments. We create leading digital gift solutions for consumers, businesses and 1000+ brand partners across the world. Founded in 2014, Prezzee has evolved from a two person Australian start-up to a global business with teams and operations in North America, United Kingdom, Australia and New Zealand.

Oh, and if you're wondering about our culture?

Whilst our growth is compelling, we know it's our people and culture that set us apart, and we're equally proud of being recognised in Australia & New Zealand and in the UK as a 2022 & 2023 Great Place to Work, as well names Foundry's Computerworld 2024 Best Places to Work in IT.

At Prezzee, every team member plays an important role in the business, leaving a unique footprint on Prezzee's journey. Our team may be spread out across multiple time zones, but our core values remain the same no matter where you are in the world. As a future employee of Prezzee, you're signing up to give openness, give greatness, give magic, and most importantly, always give a damn.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don't think you quite meet all of the skills listed or tick all the boxes, we'd still love to hear from you Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.


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