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Service Attendants

3 months ago

Hurstville, Australia ICC Group Full time

We are seeking bubbly, energetic, professional team players who display exceptional customer service to join our Service Attendant team.

As a frontline team member, you will have the opportunity to train and work across other departments including Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events - just to name a few Equally, if you are after career development you have also come to the right place.

We will provide all the necessary training for you; all you have to bring is a can do attitude and be willing to go the extra mile to complete the job to a high standard.

About You

  • Ability to work a flexible rotating shift roster.
  • MUST Be available 3-4 days a week minimum
  • No experience necessary. We provide all the training you need
  • Possess a passion for delivering excellent customer service.
  • Impeccable grooming, presentation and communication skills.
  • The ability to work both independently and in a team environment.
  • Current NSW RSA & RCG competency card

Benefits:

  • Free Parking on-site
  • 2-minute walk to Hurstville station
  • Uniform provided
  • Employee discounted meals
  • Employee Health & well-being benefits
  • A roster 2 weeks in advance
  • Brand new facilities
  • Opportunity to grow your career in one of the States leading venues
  • Working hours available across a 7 day period
  • Job security in a business that has been in operation for over 60 years

Scope of the role:

  • Greeting and providing exceptional customer service to our customers
  • Suggestive selling and recommendations
  • Delivering and introducing our meals and drinks
  • Assisting in the bar making cocktails, mixed drinks, wine and beer
  • Greet, seat and welcome customers
  • Educates and informs customers of basic food and wine pairing
  • Amazing customer service with a smile

Skills & experience:

  • Excellent customer service & communication skills
  • The ability to work under pressure
  • Prioritise effectively while maintaining a clean environment
  • Have a friendly and professional attitude
  • Excellent personal presentation
  • Current NSW RSA/RCG essential (or willing to obtain before your start date)

Club Trading Hours at Hurstville are: Sunday to Thursday 10am to 4am, Friday and Saturday 10am to 6am. You must be able to work across these operating hours.

If this sounds like you and you are ready for the next step, apply now

Applicants will be subject to Police/AML Background Checks.